Is Epsilon a good company to work for as a Associate Client Support Engineer?

Associate Client Support Engineer professionals working at Epsilon have rated their employer with 3.3 out of 5 stars in 55 Glassdoor reviews. This is a lower than average score with the overall rating of Epsilon employees being 3.6 out of 5 stars. Search open Associate Client Support Engineer Jobs at Epsilon now and start preparing for your job interview by browsing frequently asked Associate Client Support Engineer interview questions at Epsilon .

Does Epsilon pay Associate Client Support Engineer employees well?

Associate Client Support Engineer professionals rate their compensation and benefits at Epsilon with 3.3 out of 5 stars based on 55 anonymously submitted employee reviews. This is 3.1% better than the company average rating for salary and benefits. Find out more about Associate Client Support Engineer salaries at Epsilon.

What are the top reviewed jobs at Epsilon?

Senior Software Engineer (101) , Business Systems Analyst (98) , Software Engineer (83) , Director (62) , Project Manager (47) , Account Manager (46) , Senior Business Systems Analyst (45) , Account Executive (41) , Manager (36) , Software Developer (35) , Senior Developer (28) , Senior Data Analyst (27) , Business Analyst (26) , Associate Software Engineer (25) , Campaign Analyst (25)

What are the pros of working at Epsilon according to real employee reviews?

"• Work/life balance was good 90% of the time; other people on the team weren't so lucky" ((in 474 reviews)); "The people at Epsilon are great and are really open to helping you grow and develop as an individual." ((in 249 reviews)); "Benefits are good" ((in 198 reviews)); "good work culture and team" ((in 128 reviews)); "flexible timings and work from home if required" ((in 112 reviews))

What are the cons of working at Epsilon according to real employee reviews?

"There is no accountability for poor management." ((in 136 reviews)); "Low salary and slow to promote employees" ((in 97 reviews)); "Low pay and very little base raises" ((in 95 reviews)); "Bad managers continue to be rewarded." ((in 76 reviews)); "Senior leadership sometimes lack a realistic point of view and teams needs to over compensate." ((in 64 reviews))

Epsilon Associate Client Support Engineer reviews

3.3

60% would recommend to a friend

(55 total reviews)

Sean Reardon

100% approve of CEO

59% positive business outlook

Ratings by demographic groups

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Associate Client Support Engineer employees have rated Epsilon with 3.3 out of 5 stars, based on 55 company reviews on Glassdoor. This indicates that most Associate Client Support Engineer professionals have a good working experience there. Epsilon is rated in line with the average (within 1 standard deviation) by Associate Client Support Engineer professionals compared to other employers within the Media & Communication industry (3.5 stars).

Reviews by job title

55 reviews

2.0

Jan 7, 2014

awful

Senior account manager

Recommend

CEO approval

Business Outlook

Pros

Great colleagues who work really hard for little compensation or accolades.

Cons

Contract assignment with no real job growth plan.

Epsilon Response

1y

Thank you for sharing your feedback. Your insights will be shared with leadership as we work to improve.

3.0

Jan 7, 2014

Experience working as a Sr Acct Mgr at Epsilon

Senior account manager

Recommend

CEO approval

Business Outlook

Pros

Great people, enjoyed working locally, and had great hours.

Cons

Lack of flexibility to work from home. Low compensation.

1.0

Dec 22, 2013

Great healthcare clients/relationships, terrible Epsilon management who don't value their employees

Account manager

Recommend

CEO approval

Business Outlook

Pros

Epsilon has won several significant RFP's for healthcare clients in the pharmaceutical industry. Great opportunity to build relationships with clients.

Cons

Epsilons management is by far the absolute worst I've ever experienced. All they care about is their bottom line, and not their employees. They expect the world of you, ie working many late nights, terrible compensation with no bonus, and no leadership support. You 100% feel more connected and supported from your clients than Epsilon. In addition, Epsilon cannot retain talent, therefore exhausting current talent to make up for the under performers.

Viewing 49 - 51 of 55 Reviews

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Epsilon Associate Client Support Engineer reviews

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Reviews by job title

awful

Experience working as a Sr Acct Mgr at Epsilon

Great healthcare clients/relationships, terrible Epsilon management who don't value their employees

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