Is Epsilon a good company to work for?

Epsilon has an overall rating of 3.7 out of 5, based on over 3,609 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 69% of employees would recommend working at Epsilon to a friend and 59% have a positive outlook for the business. The best reviews about Epsilon have been left by employees working as Associate Business Systems Analyst , Project Coordinator and Senior Database Developer .

Does Epsilon pay their employees well?

According to anonymously submitted Glassdoor reviews, Epsilon employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Epsilon. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Epsilon?

69% of Epsilon employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Epsilon 4.0 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Epsilon?

Business Systems Analyst (98) , Senior Software Engineer (98) , Software Engineer (83) , Director (61) , Project Manager (47) , Account Manager (46) , Senior Business Systems Analyst (45) , Account Executive (40) , Manager (36) , Software Developer (35) , Senior Developer (28) , Senior Data Analyst (27) , Business Analyst (26) , Associate Software Engineer (25) , Campaign Analyst (25)

What are the pros of working at Epsilon according to real employee reviews?

"• Work/life balance was good 90% of the time; other people on the team weren't so lucky" ((in 477 reviews)); "The people at Epsilon are great and are really open to helping you grow and develop as an individual." ((in 262 reviews)); "good benefits and 401K matching" ((in 181 reviews)); "Good company and work culture" ((in 133 reviews)); "flexible timings and work from home if required" ((in 106 reviews))

What are the cons of working at Epsilon according to real employee reviews?

"There is no accountability for poor management." ((in 133 reviews)); "Low pay and very little base raises" ((in 102 reviews)); "Low salary and slow to promote employees" ((in 89 reviews)); "Bad managers continue to be rewarded." ((in 74 reviews)); "Senior leadership sometimes lack a realistic point of view and teams needs to over compensate." ((in 64 reviews))

What are employees saying about Epsilon layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Epsilon layoffs and their outlook for job security at Epsilon in 2026.

What Epsilon locations have received the highest employee ratings?

Detroit , Los Angeles , Nashville , Cincinnati , Westlake Village , Chicago , Boston , Southfield , Dallas , New York

Epsilon reviews

3.7

69% would recommend to a friend

(3,340 total reviews)

Sean Reardon

61% approve of CEO

59% positive business outlook

Ratings by category

4.0

Work/Life balance

3.9

Diversity & inclusion

3.7

Culture & values

3.4

Career opportunities

3.3

Senior management

3.2

Compensation and benefits

Epsilon has an employee rating of 3.7 out of 5 stars, based on 3,340 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Epsilon employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

3.0

Sep 8, 2016

Loyalty Does Not Matter

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I enjoy the type of work; it is challenging, I work on a great team, and have an exceptional manager.

Cons

Lots of jobs going overseas (India) for a cheaper work force to boost ROI, with the results of teams and clients suffering (lower quality and extended turn around times).

Epsilon Response

9y

Global market realities are changing the business landscape for both Epsilon and our clients. This requires both organizations and their people to adapt to this new environment. We remain committed to doing what’s right for our people and our clients. If you have specific feedback we encourage you to reach out to your local HR Business Partner.

2.0

Aug 20, 2016

Epsilon uses bullying as a management technique.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Everyone needs a job. Epsilon advertises that they embrace a positive work/life combination for their employees.

Cons

However, Epsilon does not extend a reasonable work/life mix for ALL employees.

Epsilon Response

9y

Epsilon is committed to creating a diverse and inclusive workplace that produces results for our clients while offering our associates the tools they need to succeed. The new programs we are introducing as part of Crafting a Better Epsilon were designed with balance and training in mind. Through our new flexible time off and work from home policy we believe associates will achieve the work-life balance they need. Further, the first courses in our new training series will help managers deliver great feedback while teaching non-managers how to best receive feedback.

2.0

Jul 26, 2016

Great place to start then get out-sourced

Windows systems administrator

Recommend

CEO approval

Business Outlook

Pros

From a tech standpoint they allow you to be very hands on and it is a great place to work if you are just out of college and plan on only staying a few years. They will allow you to touch a lot of advanced technology that most out-of college grads wont get to see for several years.

Cons

You WILL be out sourced. Or as they call it, "in-sourced". While Epsilon was good to me, I left because the pay was well below industry standard. But since I left 3 months ago a large number of my team have been laid off. The hours are long, the benefits are terrible

Epsilon Response

9y

Thank you for your review. Epsilon has a robust growth strategy resulting in a fast-paced and dynamic work environment. Through this, we remain committed to doing what’s right for both our people and our clients. As we strive to deliver superior solutions and better business results for our clients, we believe the new HR programs we are rolling out this year will offer associates the tools they need to be successful at Epsilon.

Viewing 43 - 45 of 3,340 Reviews

Jobs at Epsilon

Associate, Client Success

Associate, Client Success

Associate, Client Success

Client Services Associate

Epsilon

Epsilon reviews

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Loyalty Does Not Matter

Epsilon uses bullying as a management technique.

Great place to start then get out-sourced

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