Is Epsilon a good company to work for?

Epsilon has an overall rating of 3.7 out of 5, based on over 3,607 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 69% of employees would recommend working at Epsilon to a friend and 59% have a positive outlook for the business. The best reviews about Epsilon have been left by employees working as Associate Business Systems Analyst , Project Coordinator and Senior Database Developer .

Does Epsilon pay their employees well?

According to anonymously submitted Glassdoor reviews, Epsilon employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Epsilon. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Epsilon?

69% of Epsilon employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Epsilon 4.0 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Epsilon?

Business Systems Analyst (98) , Senior Software Engineer (98) , Software Engineer (83) , Director (61) , Project Manager (47) , Account Manager (46) , Senior Business Systems Analyst (45) , Account Executive (40) , Manager (36) , Software Developer (35) , Senior Developer (28) , Senior Data Analyst (27) , Business Analyst (26) , Associate Software Engineer (25) , Campaign Analyst (25)

What are the pros of working at Epsilon according to real employee reviews?

"• Work/life balance was good 90% of the time; other people on the team weren't so lucky" ((in 472 reviews)); "The people at Epsilon are great and are really open to helping you grow and develop as an individual." ((in 247 reviews)); "good benefits and 401K matching" ((in 196 reviews)); "good work culture and team" ((in 130 reviews)); "Flexible Work from Home" ((in 103 reviews))

What are the cons of working at Epsilon according to real employee reviews?

"There is no accountability for poor management." ((in 133 reviews)); "Low pay for skill set and abilities." ((in 94 reviews)); "Low salary and hard to get promotion" ((in 91 reviews)); "Bad managers continue to be rewarded." ((in 77 reviews)); "Senior leadership sometimes lack a realistic point of view and teams needs to over compensate." ((in 65 reviews))

What are employees saying about Epsilon layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Epsilon layoffs and their outlook for job security at Epsilon in 2026.

What Epsilon locations have received the highest employee ratings?

Detroit , Los Angeles , Nashville , Cincinnati , Westlake Village , Chicago , Boston , Southfield , Dallas , New York

Epsilon reviews

3.7

69% would recommend to a friend

(3,338 total reviews)

Sean Reardon

61% approve of CEO

59% positive business outlook

Ratings by category

4.0

Work/Life balance

3.9

Diversity & inclusion

3.7

Culture & values

3.4

Career opportunities

3.3

Senior management

3.2

Compensation and benefits

Epsilon has an employee rating of 3.7 out of 5 stars, based on 3,338 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Epsilon employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Reviews by job title

3K reviews

2.0

Feb 27, 2017

Ruined by politics and favorites.

Marketing

Recommend

CEO approval

Business Outlook

Pros

One of the best benefits packages out there. Mother company, Alliance Data, seems great as well. Free lunches on Fridays are nice. Some really great and talented people work here.

Cons

This needs to be said for the marketing department. I've read plenty of reviews on here that are stepping around this. Politics, favorites. Basically what everyone is saying is that the head of creative plays favorites. BADLY. He is located here in West Chicago but is in charge of most of the creatives nationwide. There have been quite a few layoffs in the last couple of years. I have witnessed some great people get let go while others have stayed that should have been the first in line. Truth is, everyone is too scared to say anything about it in fear of getting fired. He is your boss's boss so who exactly are you going to speak to about it? HR? Nothing will ever come of it and you will have a bullseye on your back moving forward. Most of us have families to support and can't take the risk.

Epsilon Response

1y

Thank you for sharing your feedback. Your insights will be shared with leadership as we work to improve.

1.0

Oct 26, 2016

Continuing the downward slide

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Lots of challenges and work Highly technical solutions

Cons

Most jobs are being moved to India US based teams are under staffed and now missing deliverables. As a result executive management is punishing them by moving more head count offshore. Pay is not competitive with market No funding to complete tasks that are considered high priority Very high rate of turnover and no value placed on institutional knowledge Employees are expected to train them selves, requests for training that have a cost associated with it are generally denied. Executive management is completely disassociated from their staff

Epsilon Response

9y

Global market realities are changing the business landscape, requiring both organizations and their people to adapt to this new environment. Through this we remain committed to doing what’s right for our people and our clients, including enhanced training programs to give our associates the tools they need to succeed. If there are more specifics you would like to discuss we encourage you to reach out to your local HR Business Partner.

1.0

Jul 16, 2021

Toxic Culture

Vice president

Recommend

CEO approval

Business Outlook

Pros

Great if you’re an old white guy.

Cons

Completely toxic work environment celebrating a protestant work ethic. The top down leadership approach to showing up in meetings angry and shouting at people over what you don't like is an overused shtick. The company (formerly Conversant) has devolved from meritocracy into mediocrity with the changeover to Epsilon leadership and failing upward of yes men to fill the vacancies left by attrition. This is a place you go to learn bad habits, not advance your career. AVOID!

Epsilon Response

1y

Thank you for sharing your feedback. Your insights will be shared with leadership as we work to improve.

Viewing 7 - 9 of 3,338 Reviews

Jobs at Epsilon

Associate, Client Success

Associate, Client Success

Associate, Client Success

Database Administrator

Epsilon

Epsilon reviews

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Reviews by job title

Ruined by politics and favorites.

Continuing the downward slide

Toxic Culture

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