Equifax reviews

3.9

76% would recommend to a friend

(3,412 total reviews)
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Mark Begor

85% approve of CEO

64% positive business outlook

Equifax has an employee rating of 3.9 out of 5 stars, based on 3,412 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Equifax employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

3K reviews
2.0
Jul 3, 2019
Recommend
CEO approval
Business Outlook

Pros

Most of your peers at the manager level and below are great to work with. The pay rate is good as long as you are one of the few that don't have to work an absurd amount of hours.

Cons

Work/life balance is nearly non-existent in any support roles. You are expected to work as many hours as needed and there is always a lack of employees on the infrastructure support side of the house. It is not uncommon for someone to work 60+ hours a week without any sort of comp time or overtime compensation. Anyone unable or unwilling to work the 60+ hours is "not a team player". There are too many directors, VP's and SVP's that have their own style and agenda. They conflict with each other and if you try to appease one, you risk offending the others. New ideas are presented, but never seem to come to fruition. When they do, it's only a "half-measure" and never in the way that was planned. No matter how important your job is to the company, how well you perform, how loyal or hard working you have been, you are reminded often that you are expendable. You will hear that you are valued when senior leadership speaks, but their actions scream otherwise. It is incredibly stressful for a person to know that they could be let go without warning, for no logical reasons. All of my reviews were positive, people across the company depended on my work, I did everything in my power to help everyone and provide the best service that I could. I worked tirelessly to keep up with demand with little reward. All of this, only to be unceremoniously let go because my job was eliminated. The people who determined that it needed eliminated didn't even know what it was that I did before making the decision. The benefits keep getting worse every year. They are sub-par with every company that I've worked at before (even mom and pop shops) and the HR department is laughably incompetent. Their HR department touts new employee "perks" in order to mask the benefits that are being rescinded under the guise of "improvements". Paying more for fewer lower quality benefits is never considered an improvement.

1.0
May 31, 2019

Avoid at all costs

Recommend
CEO approval
Business Outlook

Pros

Get to work from home every now and again. Starting pay, benefits, and bonus program are all about average or meh.

Cons

Wow. Where to begin? Senior leadership at Equifax Workforce Solutions is abysmal and unethical. Some of them would make great politicians considering how much and how often they lie. My co-worker is at 120% of his sales goal for the year and was just put on a PIP by his senior leadership for "not generation enough opportunity." This is exactly how you lose good sales people. Another issue this company seems to struggle with is ethics and integrity. They will do ANYTHING to make a dollar off your data. We work with different payroll companies and have agreements in place with them that prohibit us from contacting their clients for sales opportunities. Our VP instructed us to ignore these agreements and to contact clients that we were not supposed to be reaching out to. Also, don't get too comfortable when you are hired. Equifax has gone through 3+ rounds of layoffs the last 2 years and you can expect that trend to continue. Most departments are currently running on fumes due to the amount of layoffs. You have to understand that Equifax board members and shareholders are more important than you and senior leadership won't hesitate to do another round of layoffs in order to make their shareholders happy.

2.0
Nov 18, 2018
Recommend
CEO approval
Business Outlook

Pros

Profitable company Investing heavily in technology and data science

Cons

Has truly become a toxic environment. Literally a sweatshop with no regards for people. Leadership is nothing more than "yes men" only concerned with their own personal objectives. Politics is the name of the game, all being played out on the broken backs of the loyal employees who stayed to clean-up after the breach.

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Equifax Response
7y
Thank you for your review. As you know, this has been a challenging year for Equifax, and we have been faced with making difficult decisions along the way as we continue to evolve during our transformation journey. We have a strong business model. We will continue to invest in technology and security. We will continue to invest in our growth and our customers. People are our greatest asset and our strategy is sound and our assets, capabilities, and talent are unmatched in the industry
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