Equifax reviews

3.9

76% would recommend to a friend

(3,412 total reviews)
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Mark Begor

85% approve of CEO

64% positive business outlook

Equifax has an employee rating of 3.9 out of 5 stars, based on 3,412 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Equifax employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

3K reviews
1.0
Nov 15, 2018
Recommend
CEO approval
Business Outlook

Pros

The people in the business are genuinely kind and care to do the right thing in their role

Cons

- New C Suite leadership is not engaged with the business to explain their vision - onboarding experience is abysmal - personal reimbursement process for candidate onsite interviews are disregarded even though they say they will do it - too stale of a culture that tenured employees lack awareness of current/innovative ways of working - severe lack of communication from leadership and doesn’t consider a strategic approach to it - reactive environment of working - serious lack of structure and discipline with basic HR policies and enforcement - tenured employees are afraid of new ways of working and there is a dichotomy between new employees vs tenured employees - siloed ways of working, lack of unified approach between sites, and disconnected business units - EWS and Technology is led by dysfunction and outdated style of work/thinking

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Equifax Response
7y
Thank you for your feedback. We take employee experience seriously and our continuously looking for ways to enhance this experience. At Equifax, we want everyone to know that their individual efforts have a real impact on team, function and company success — and that our collaborative efforts are creating positive change by enabling commerce for our customers and consumers globally. Please feel free to reach to provide additional comments or feedback to feedbackefx@equifax.com
1.0
Nov 14, 2018
Recommend
CEO approval
Business Outlook

Pros

It's a job with money coming in

Cons

Benefits are constantly being cut, employees are pressured to work even longer hours, senior management is dishonest with employees or very inept - one or the other, and the culture has become extremely depressed with many wondering if they'll be cut next so the CEO can manipulate financial ratios to meet arbitrary goals promised to Wall Street.

1.0
May 16, 2018
Recommend
CEO approval
Business Outlook

Pros

When you finally decide to leave, they offer to pay you out instead of actually making you work your notice. Except I’m still waiting for that pay...wait a minute.

Cons

Have you ever seen the show Better Off Ted? Where the employer Veridian Dynamics is the worst kind of money hungry, villainous, corporation with ridiculous internal bureaucracy where secret hazardous employee experiments take place. Equifax Workforce Solutions is like that without the situational humor. Working there was a daily exercise in torture made bearable only by the company of the other prisoners. In all seriousness, this place is the absolute worst. I came from TALX which I once thought of as an evil corporation. How wrong I was. After Equifax purchased TAlX they systematically changed everything good about the company so that by the time 10 years had passed we were but unrecognizable hulls of what once were talented, ambitious, caring human beings that provided useful and valuable solutions to our clients. The newest leadership team took a successful company (albeit technologically outdated and stale) and exorcised every single thing that made working under the banner of the beast worthwhile. The “R’s” in the ivory tower made clear that despite numerous years of year over year success and sales increases that the rank and file would be held to even more ridiculous standards. Standards that were never put in writing, often not even shared verbally until halfway through the year, and retroactive to the beginning of the performance period. The way in which this billion dollar company conducts business technologically, operationally, and from an infrastructure standpoint is as if someone has placed a very expensive elephant on top of a house of cards that is supported by a tire fire suspended above a lake of monkey poo. If that didn’t make sense, you are starting to get what it’s like to work there. Besides the nightmare of reporting to levels management that are often incapable of coherent cogent sentences much less effective management, the solutions themselves are Ford Pintos that cost Porsche prices. Also, they don’t work very well, are supported by layers of stagnant and incompetent support, and in some cases are sold as comprehensive compliance solutions that are later revealed to be incomplete vestiges of what was actually marketed (read: bait and switch). That leads me to the breach. The best I have to say about that is that it can happen to any company. The worst I have to say about that is that the layers of arrogance surrounding the “incident” are as profoundly concerning as the event itself. The fact that criminal charges have only been filed against one person is testimony to the deep layers of political corruption that only a century old company can achieve. As a final note, I obviously discourage you from working for this barely held together carnival of deceit. But if you, like myself for 10+ years, are desperate enough to accept the blood money here are some tips: don’t try to exceed-it won’t accomplish anything, don’t ever go to HR you will regret it, don’t ever stop looking for a new job, don’t ever look one of the “R’s” directly in the eyes-you will suffer physical pain. And as a special post script, of you are considering doing business with EWS, don’t. Maybe just use them to get the price you want from their closest competitor.

Viewing 7 - 9 of 3,412 Reviews

Glassdoor has 4,377 Equifax reviews submitted anonymously by Equifax employees. Read employee reviews and ratings on Glassdoor to decide if Equifax is right for you.