Everly Health reviews

2.7

37% would recommend to a friend

(231 total reviews)
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Julia Cheek

45% approve of CEO

35% positive business outlook

Everly Health has an employee rating of 2.7 out of 5 stars, based on 231 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Everly Health employee rating is 25% below average for employers within the Personal Consumer Services industry (3.6 stars).

Reviews by job title

231 reviews
5.0
Feb 24, 2020

Customer empathy - 100%

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I wake up every day excited by the mission of this company and my team. In my other experiences we rallied around one element or another, but never around impacting the lives of our customers by fixing a broken system. The space is great and convenient to get to. I have the autonomy to make decisions and there is a ton of opportunity to stretch into certain areas. The coffee here is unbelievable. The leadership team is transparent with most all things, including financials and performance.

Cons

Communication comes from several different channels at times and slack can be very distracting.

2.0
Feb 21, 2020
Recommend
CEO approval
Business Outlook

Pros

1) The mission is incredible - and you’ll meet incredibly talented people who believe in it. 2) A chance to make an impact by focusing on supporting the health and wellness of consumers who need access to certain offerings in this product suite. 3) Great views of the Austin skyline. 4) Tasty snacks!

Cons

1) Snacks are riddled with almonds, which is surprising given the high levels of almond sensitivities for the general population. 2) The mission is subjugated to shiny objects that lack returns for people or the business. This is clearly a “first start-up” for most of the leadership team, who don’t really know how to drive outcomes or create tech products. 3) Sadly, management does not believe in empathy, building people up, or even building relationships with the rank and file. It makes sense when you realize that you are strictly seen as a cog - establishing a real relationship for them could be dangerous for their wellbeing. 4) Irrationally and harmfully to their own success, management does not even believe in measurement concepts as simple as performance metrics per se as it relates to people. Decisions are made in an ad hoc, tribal fashion, without much consideration for people or even the bottom line. Those who work hardest and care most tend to be let go, which is probably the most confounding issue with the whole place. All of this makes for quite a confusing experience - which until you experience the deception and lack of transparency can lead you to believe in the kool-aid. Buyer beware. 5) Paralysis to bet on innovation beyond “all lab testing for all people BUT really expensive food sensitivity testing!!!” which I’m afraid will lead to continued lack of success.

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Everly Health Response
6y
Hello, thank you for your feedback about your time at Everlywell. We’re glad to hear the mission and the people were an outstanding part of your experience. We feel the same way! If you have any specific concerns to share about our culture or management, we encourage you to reach out at people@everlywell.com. While complaints about management are quite uncommon (our last anonymous employee survey rated our management team at an 86/100 NPS with a 100% response rate) we take all feedback seriously as a valuable opportunity to improve. One question we can answer is that our leadership team is quite seasoned - collectively they have experience overseeing teams large and small at more than a dozen early stage companies and startups. Their collective expertise has been important in implementing a variety of feedback mechanisms at our company, including anonymous and non-anonymous ways of surfacing feedback individually, in small groups, in open forums, via 1:1 conversations with the CEO, and via anonymous surveys and anonymous reporting tools. Finally, we’re sorry to hear your feedback about almonds - food sensitivities drive us nuts too, which is why we offer cashews, peanuts, and lots of non-nutty snacks for employees to enjoy.
5.0
Feb 15, 2020

Best job I've ever had.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I've never worked anywhere where I've felt so heard or appreciated. It's super exciting to come to work every day knowing that you're making a difference in the world; a lot of people here seem to feel that way. Leadership provides a lot of coaching and seems to recognize people for their hard work a lot. The last place I worked was not very diverse, so the diversity here is a big plus for me. The benefits here are a BIG plus. Lots of wellness related perks, healthy snacks everywhere (not just the normal break room stuff but fresh fruit/yogurt/other goodies being delivered several times a week), etc. Also having a barista here is really nice. They use a barista from Houndstooth Coffee. The opportunity is huge here. Not going to lie, it's a startup so it can be stressful at times, but that's any startup. Lots of work being done by a relatively small team (about 100 people). The company is growing/scaling super fast but has a pretty solid operation and lots of areas of business (direct B2C mainly, but also retail and B2B/enterprise) so it's nice to work at a "fast growth" startup that you know isn't going anywhere anytime soon. (Except maybe a nice exit. Or IPO?? haha) If you love fast-paced environments with smart, dedicated people devoted to making a difference, it doesn't get better than this. Really love working here. Would recommend!!

Cons

there's no parking! they do give you a stipend ($200 I believe) that you can use to pay for parking (they give you a list of available garages/lots when you start), use on public transit, or just pocket. But yeah it's downtown Austin so parking is $$. Also, the interview process can be reallly long. (Mine took about 2 months from screen to hire)

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Everly Health Response
6y
Thank you for the review! We’re glad to hear you are having a great experience at Everlywell. And thank you for the feedback on parking and the interview process. We just wanted to clarify for potential job-seekers reviewing this post that we do not offer a stipend for transportation. We do offer commuter benefit accounts where you can contribute pre-tax dollars to cover commuter costs (public transport, parking, etc.). The stipend was a one-time coverage to ease the burden from paid to unpaid parking when we moved offices. Thanks again for the post and feedback!
Viewing 217 - 219 of 231 Reviews

Glassdoor has 248 Everly Health reviews submitted anonymously by Everly Health employees. Read employee reviews and ratings on Glassdoor to decide if Everly Health is right for you.