Is Eversource Energy a good company to work for?

Eversource Energy has an overall rating of 3.8 out of 5, based on over 1,001 reviews left anonymously by employees. This rating has increased by 2% over the last 12 months. 75% of employees would recommend working at Eversource Energy to a friend and 77% have a positive outlook for the business. The best reviews about Eversource Energy have been left by employees working as Intern , Director and Program Manager .

Does Eversource Energy pay their employees well?

According to anonymously submitted Glassdoor reviews, Eversource Energy employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Eversource Energy. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Eversource Energy?

75% of Eversource Energy employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Eversource Energy 3.8 out of 5 for work life balance, 3.5 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Eversource Energy?

Customer Service Representative (43) , Engineer (31) , Supervisor (28) , Project Manager (22) , Analyst (21) , Manager (21) , Operations Supervisor (21) , Intern (18) , Associate Engineer (15) , Director (14) , Customer Service Representative (CSR) (13) , Administrative Assistant (10) , Program Manager (10) , Staff Accountant (10) , Senior Engineer (9)

What are the pros of working at Eversource Energy according to real employee reviews?

"Good benefits and people to work with." ((in 147 reviews)); "Good pay and raises annually" ((in 82 reviews)); "Great people and even greater people!" ((in 80 reviews)); "Work Life Balance is great" ((in 29 reviews)); "Great coworkers at the peer level" ((in 22 reviews))

What are the cons of working at Eversource Energy according to real employee reviews?

"Major revamping needed in this organization.Employees are mostly depressed and overloaded as a result of the poor management and being short on staff." ((in 43 reviews)); "Upper management is a clicky, disorganized, manipulative, distrustful, & controlling Dictatorship." ((in 24 reviews)); "Long hours sometimes and weather related events." ((in 16 reviews)); "Poor training methods and leadership." ((in 13 reviews)); "communication is completely broken in office" ((in 8 reviews))

What are employees saying about Eversource Energy layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Eversource Energy layoffs and their outlook for job security at Eversource Energy in 2026.

What are the top reviewed Eversource Energy locations?

Berlin , Westwood , Boston , Hartford , Manchester , Windsor , Southborough , Springfield , New Haven , Dorchester , Norwalk , Tolland , Bridgeport , Waterbury , Waltham , New Bedford , Westborough , Hooksett , Newtown , Waterford , Brockton , Worcester , Nashua , Denver , Middletown , Cheshire , Meriden , Hadley , Dorchester , Austin

Eversource Energy reviews

3.8

75% would recommend to a friend

(861 total reviews)

Joseph R. Nolan Jr.

79% approve of CEO

77% positive business outlook

Ratings by category

4.0

Compensation and benefits

3.8

Diversity & inclusion

3.8

Work/Life balance

3.5

Culture & values

3.5

Career opportunities

3.3

Senior management

Eversource Energy has an employee rating of 3.8 out of 5 stars, based on 861 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Eversource Energy employee rating is in line with the average (within 1 standard deviation) for employers within the Energy, Mining & Utilities industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

861 reviews

1.0

Aug 9, 2016

Customer Care

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Decent hours but benefits cut every year; regular people trying their best in face of really stupid senior management decisions

Cons

Awful morale, incompetent leadership, bad decision making, constant funding cuts to make wall st happy and outsourcing. People are told straight up -- if you don't like it then leave

Eversource Energy Response

9y

We're really sorry to hear this; we place a high value on employee engagement and strive to foster a positive work environment. We’d be happy to talk more about this with you offline. Our HR department is always available at careers@eversource.com.

3.0

Jun 18, 2016

Changes, changes and more changes, few of them good.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The pay and general work environment is still good, safety is a top priority. Benefits are good, but they are being reduced and limited. It's not a bad place to work, but it's not nearly as good as it once was.

Cons

Changes being implemented throughout the company following the merger, are being pushed out without full considerations, which is leaving gaps in processes. Entire departments are being eliminated and outsource, but those who use those services aren't being told about the changes. Lots of training, none of it in person where you can ask questions that the training doesn't cover.

Eversource Energy Response

9y

Thanks for taking the time to write this review. We're sorry that your recent experience has not been totally positive. As a long term employee, you've seen a lot of change happen in the company as a result of the merger and to continue provide superior service and competitive pricing for our customers. Change is never easy, but our employees opinions are valuable and we want to take your input into consideration. Can you please reach out for a 1:1 conversation @ careers@eversource.com

1.0

Jun 14, 2016

Outsourcing of Jobs

Analyst

Recommend

CEO approval

Business Outlook

Pros

Benefits are still good and flexible hour when required.

Cons

Outsourcing of jobs to contractors that do not have the skill set to do what is given to them. This causes a slow down elimination of doing impactful projects. Merger with NSTAR has crippled employee morale.

Viewing 136 - 138 of 861 Reviews

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Jobs at Eversource Energy

Representative, Contact Center II (Performance Based Remote)

Customer Service Representative - Representante de servicio a cliente (Actualmente Hibrido - Preferiblemente bilingue (ingles/espanol)

Field Service Representative

Supervisor, Clerical and Administrative Support, Planning and Scheduling

Marketing Specialist, Outreach (Hybrid Schedule)