Is Eversource Energy a good company to work for?

Eversource Energy has an overall rating of 3.8 out of 5, based on over 1,002 reviews left anonymously by employees. This rating has increased by 2% over the last 12 months. 75% of employees would recommend working at Eversource Energy to a friend and 77% have a positive outlook for the business. The best reviews about Eversource Energy have been left by employees working as Intern , Director and Program Manager .

Does Eversource Energy pay their employees well?

According to anonymously submitted Glassdoor reviews, Eversource Energy employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Eversource Energy. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Eversource Energy?

75% of Eversource Energy employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Eversource Energy 3.8 out of 5 for work life balance, 3.5 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Eversource Energy?

Customer Service Representative (43) , Engineer (31) , Supervisor (28) , Project Manager (22) , Analyst (21) , Manager (21) , Operations Supervisor (21) , Intern (18) , Associate Engineer (15) , Director (14) , Customer Service Representative (CSR) (13) , Administrative Assistant (10) , Program Manager (10) , Staff Accountant (10) , Energy Efficiency Consultant (9)

What are the pros of working at Eversource Energy according to real employee reviews?

"Great benefits with options that fit most individual's needs start from day one and management schedules quarterly town hall type meetings to keep employees informed." ((in 150 reviews)); "Good pay and raises annually" ((in 83 reviews)); "Great people and even greater people!" ((in 81 reviews)); "The only reason women ever puts up with horrible conditions that exist here is great salary and bennies." ((in 22 reviews)); "Great coworkers at the peer level" ((in 20 reviews))

What are the cons of working at Eversource Energy according to real employee reviews?

"Major revamping needed in this organization.Employees are mostly depressed and overloaded as a result of the poor management and being short on staff." ((in 41 reviews)); "Upper management is a clicky, disorganized, manipulative, distrustful, & controlling Dictatorship." ((in 24 reviews)); "Poor training methods and leadership." ((in 14 reviews)); "Long hours and no pay." ((in 13 reviews)); "communication is completely broken in office" ((in 8 reviews))

What are employees saying about Eversource Energy layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Eversource Energy layoffs and their outlook for job security at Eversource Energy in 2026.

What are the top reviewed Eversource Energy locations?

Berlin , Westwood , Boston , Hartford , Manchester , Windsor , Southborough , Springfield , New Haven , Dorchester , Norwalk , Tolland , Bridgeport , Waterbury , Waltham , New Bedford , Westborough , Hooksett , Newtown , Waterford , Brockton , Worcester , Nashua , Denver , Middletown , Cheshire , Meriden , Hadley , Dorchester , Austin

Eversource Energy reviews

3.8

75% would recommend to a friend

(862 total reviews)

Joseph R. Nolan Jr.

79% approve of CEO

77% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (862 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Eversource Energy has an employee rating of 3.8 out of 5 stars, based on 862 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Eversource Energy employee rating is in line with the average (within 1 standard deviation) for employers within the Energy, Mining & Utilities industry (3.7 stars).

Reviews by job title

862 reviews

4.0

Apr 8, 2026

Okay place to work

Engineer

Recommend

CEO approval

Business Outlook

Pros

Above average pay, Work life balance is very good,

Cons

No overtime, lots of turnover and moving pieces, processes are constantly changing to the point it’s impossible to keep up.

Eversource Energy Response

3w

Thank you for your feedback and for sharing your experience. We’re glad to hear you’ve found our pay and work-life balance to be strong. We understand that frequent changes and evolving processes can be challenging. As we continue to adapt and improve, we encourage employees to share feedback so we can streamline workflows and reduce unnecessary complexity. We appreciate your insights and your contributions to Eversource.

5.0

Mar 27, 2026

Great place to work!

Program manager

Recommend

CEO approval

Business Outlook

Pros

Great pay, great coworkers, etc

Cons

I dont love the return to office

Eversource Energy Response

3w

Thank you for your feedback. We’re glad to hear you’ve had a positive experience with pay, coworkers, and the overall work environment. We recognize that preferences around in‑office work vary, and we appreciate your perspective as we continue to evolve our workplace approach. Thank you for being part of Eversource.

1.0

Mar 19, 2026

You will be fired right before probation ends

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

money is good for the role, but honestly its not worth it

Cons

The hours are long , mandatory OT, storm duty is 12 hour to 16 hour shifts You will be fired 2 days before union contract while on probation they just want you for the busy seasons, bathroom breaks are monitored, no sick days for first 6 months or you will be fired , call reviews and write ups for small things, customer angry they lost power the bad survey is your fault and you'll be written up and fired

Eversource Energy Response

3w

Thank you for sharing your feedback. We want to clarify that Customer Service Representative roles are union positions, and expectations around probation, scheduling, overtime, and performance standards are clearly communicated from the start of employment. These roles require flexibility due to storm response and customer needs, and performance expectations apply consistently throughout the probationary period. Decisions related to continued employment are based on established guidelines and individual performance, not seasonal timing. We appreciate the opportunity to clarify and value all feedback as we continue to support our employees and customers.

Viewing 16 - 18 of 862 Reviews

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Jobs at Eversource Energy

Overhead Lineworker (Entry)

Customer Service Representative - Representante de servicio a cliente (Actualmente Hibrido - Preferiblemente bilingue (ingles/espanol)

Representative, Contact Center II (Performance Based Remote)

Overhead Lineworker (Entry)

Overhead Lineworker (Entry)