Exeter Finance reviews

3.7

61% would recommend to a friend

(422 total reviews)
avatar

Jason Grubb

81% approve of CEO

68% positive business outlook

Exeter Finance has an employee rating of 3.7 out of 5 stars, based on 422 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Exeter Finance employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

422 reviews
1.0
Aug 19, 2015

Used to be....

Recommend
CEO approval
Business Outlook

Pros

My immediate boss and my co-workers (much of whom have been laid off or quit by now)

Cons

When I first began, this was an awesome company. We loved our jobs so much that we would work through lunch or stay late because we didn't want to lose focus. And our leadership rewarded us, came around at least monthly to talk to us and get to know us (very uncommon for CEO's to know you by name but our old one did). I really wanted to be on board with the new leadership but after they sent out a scathing email about not coming to work during ice storms (this after they took away ability to work from home), I was offended and didn't want to work for someone that cared about employees as the new leadership seemed to. Then, as an exempt employee, our team was made to sign a collections call center agreement, and clock in and out. This after major layoffs, and everyone scared that they would be walked out. If it wasn't for my boss and my co-workers, the environment would have made me leave way earlier. They tried to make the best of a bad situation. It was so sad to see the team go from a completely self-motivated team that actually liked working over 40 hours a week to one that had to be motivated constantly because of the environment. We literally had to have approval to shred something in fear that it could come back on us and have us walked out.

4.0
Aug 6, 2015
Recommend
CEO approval
Business Outlook

Pros

Lots of INTERNAL Growth. Supervisors and Managers want you to succeed. They give you the tools and allow you to sink or swim. The CEO actually has a VERY good eye on the ball. If you do the work and put in the effort , follow the plan and leave your ego at the door, you WILL SUCCEED here. One of the best most caring Helpdesk departments around. Always making the effort to treat every employee the same and making sure we the employees get what we need.

Cons

Policy and Procedures need to be followed BY THE EMPLOYEES. Training is not always followed and many employees hired are not Managed or trained properly. If you are going to want long term employees , train them for the long-term goals of the company as a whole. Employees morale is very low, due to layoffs and a shuffle in the top vp employees, however this change is NEEDED. The company has way too many island projects and need to be streamlined with viable people that can LEAD the company out of this transition. Kudos on the recent higher up changes. IF people cant lead get rid of them , if they cant follow lose them. Its a new day.

1.0
Jul 27, 2015
Recommend
CEO approval
Business Outlook

Pros

Not micromanaged Management was flexible with schedules

Cons

Lack of communication between departments Lack of leadership Inexperience e Management Leading roles were filled based on who you knew, not your experience. Management would withhold communication vital to the team Performance reviews were done base on management opinion instead of metrics.

Viewing 364 - 366 of 422 Reviews

Glassdoor has 439 Exeter Finance reviews submitted anonymously by Exeter Finance employees. Read employee reviews and ratings on Glassdoor to decide if Exeter Finance is right for you.