Exeter Finance reviews

3.7

61% would recommend to a friend

(422 total reviews)
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Jason Grubb

81% approve of CEO

68% positive business outlook

Exeter Finance has an employee rating of 3.7 out of 5 stars, based on 422 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Exeter Finance employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

422 reviews
3.0
Aug 16, 2024
Recommend
CEO approval
Business Outlook

Pros

The people here are great as the business is growing so they value work life balance and personal career growth as well.

Cons

The salary and benefits are low for certain roles. Raises are not very lucrative.

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Exeter Finance Response
1y
We appreciate you taking the time to share your thoughts about your experience at Exeter Finance. It is wonderful to know that you value our supportive work environment and the emphasis we place on maintaining a balance between work and personal life, as well as career development opportunities. Please be assured that we are continuously reviewing our compensation packages to ensure they remain competitive and fair. Your dedication and contributions are greatly valued, and we are grateful for your commitment to our company.
3.0
Aug 14, 2024
Recommend
CEO approval
Business Outlook

Pros

Decent pay to work remote. Employees gain profits every pay period. There is opportunity for incentives.

Cons

Works employees hard. Company systems are always going down, while trying to obtain a monthly goal. Uses a dialer system and inbound call system that prevents employees on phone from completing task. Task that managers will coach and sometimes disciplinary action behind.

3.0
Aug 7, 2024

Great company until it wasn’t

Recommend
CEO approval
Business Outlook

Pros

They allow you to negotiate for more if you have experience in collections. Work schedule was good. Incentivized for high performance.

Cons

The executive and director teams are out of touch with the market. They lend money to anyone with a heartbeat then prey on them to pay no matter what’s going on. They pretend like they care about your well being but it’s all a facade. Policies are put in place on a whim and without any thought of the impact. If you don’t have experience in the industry you will struggle and corrective action will ensue. Training is subpar and needs to be revamped and more follow through. Management finds every way to keep you from getting your incentive if you put in a notice to leave. HR is better than the secret service at taking bullets for incompetent executives and managers. They won’t promote and help you to grow if you’re a great collector due to fact that they need to collect money. There is no cohesiveness and anyone from a director and above is toxic with the exceptions of a few.

Viewing 37 - 39 of 422 Reviews

Glassdoor has 439 Exeter Finance reviews submitted anonymously by Exeter Finance employees. Read employee reviews and ratings on Glassdoor to decide if Exeter Finance is right for you.