Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Exeter Finance

      Engaged Employer

      Exeter Finance reviews

      3.7

      61% would recommend to a friend

      (422 total reviews)
      avatar

      Jason Grubb

      81% approve of CEO

      68% positive business outlook

      Ratings by demographic groups

      Exeter Finance has an employee rating of 3.7 out of 5 stars, based on 422 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Exeter Finance employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Reviews by job title

      422 reviews
      2.0
      May 8, 2024

      Good job for a little while

      Buyer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Company treated us well when we were there…mostly. Good benefits, bonuses, and training. Lots of free food. But I was never quite comfortable with how they would just march onto the call center floor with security and escort employees off the property, with no warning, to terminate them. So it should be no surprise that they laid off their entire call center… over three hundred employees, during Covid. Then they took the government bail out money and saved themselves. Even my boss was laid off. The head of the call center. Don’t trust companies like this who only look out for themselves! Laying off the entire operations center was such a knee-jerk reaction. They must be way over leveraged to have made such a hasty decision. Don’t get too comfortable with this employer. They are not to be trusted.

      Cons

      See above. It’s all there.

      avatar
      Exeter Finance Response
      2y
      Exeter certainly strives to maintain an excellent employee culture along with very good benefits, competitive pay and bonuses as you confirmed. The closing of our Utah call center was a very unfortunate outcome of a global pandemic the likes of which had not been seen in modern times. Employees who were affected by this event were treated with compassion, dignity and respect, some which relocated to our office in Texas, and others who were re-hired as remote employees without loss of tenure.
      5.0
      May 2, 2024

      Good company

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      It was a great company

      Cons

      Maybe growth is limited here

      avatar
      Exeter Finance Response
      2y
      Thank you so much for taking the time to leave a review. We are thrilled to here that you had a positive experience while at Exeter. We appreciate your time and dedication to Exeter. We wish you all the best in your future endeavors.
      2.0
      Apr 20, 2024

      Kind of bad, kind of fun

      Total loss specialist i
      Recommend
      CEO approval
      Business Outlook

      Pros

      Staff was cool, not too much drama because we worked from home, no need to go into the office.

      Cons

      Pay was low for the volume the expected and got, way too much responsibility on the total loss department because the other departments were, in my opinion, incompetent. Nonsense transfers from other departments even though some of them had nothing to do with total loss, a customer service team that didn't understand operations and always asked questions with impressively simple answers (honestly not their fault, they were outsourced and based out of another country), overbearing managers with mouse trackers, activity trackers, forced participation on biased employee of the month, quarter, year celebrations, constant monitoring of team chats even though they were work appropriate, management still made it a point to put you on work status, hop on a call, and tell you to stay focused, as if comradery isn't essential to the workplace for some people.

      avatar
      Exeter Finance Response
      2y
      We appreciate your feedback on your experience at Exeter. We acknowledge that Exeter has a duty to its investors. But we also care deeply about our employees' well-being. We regret that you were dissatisfied with your compensation package compared to your workload. We do perform regular and comprehensive market analyses that compare Exeter not only to the industry in general, but also to other companies and job roles that are most similar to Exeter. The results have indicated that our compensation packages are equal or higher than those of comparable companies. We are glad to hear that you enjoyed the advantages of a remote work environment. This flipside of enjoying a remote environment is that we have a responsibility to our employees, customers, and investors to monitor how work gets done. Thank you for your time at Exeter. We wish you well in your future endeavors.
      Viewing 52 - 54 of 422 Reviews
      Related searches: Exeter Finance jobs | Exeter Finance salaries | Exeter Finance benefits | Exeter Finance interviews
      ReviewsExeter Finance reviews

      Glassdoor has 439 Exeter Finance reviews submitted anonymously by Exeter Finance employees. Read employee reviews and ratings on Glassdoor to decide if Exeter Finance is right for you.