Exeter Finance reviews

3.7

61% would recommend to a friend

(422 total reviews)
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Jason Grubb

81% approve of CEO

68% positive business outlook

Exeter Finance has an employee rating of 3.7 out of 5 stars, based on 422 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Exeter Finance employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

422 reviews
2.0
Jun 20, 2023

GET IT TOGETHER

Recommend
CEO approval
Business Outlook

Pros

30 minute breaks , & 1 hour lunch. Good pay after you’ve been there after 2 years.

Cons

I truly loved this company. Have been here going on 3 years now. It has done nothing but go down hill. The department I work in now is a HOT MESS!! Managers barley respond when you need help. They take meetings and pull every manager off phones where agents go 1 hour plus with NO HELP. If you go over break for any reason even if you have internet issuesWITH PROOF you still have to put PTO in even showing proof they just won’t write you up but they do not pay you for that even though YOU ARE REQUIRED TO WORK AT HOME. Going into the job it was not to be fully remote and now you have NO CHOICE BUT TO BE REMOTE. They do not have any mental health for employees but give a mental health line for customers?? WHAT ABOUT YOUR AGENTS? YOURE AGENTS KEEP YOU IN BUSINESS. Remember that. We do surveys but a manager can still talk about it with the team even if it’s bad stuff about the manager.

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Exeter Finance Response
3y
Thank you for providing such detailed feedback. We aim to provide employees with the tools they need to maintain a healthy work-life balance. We encourage any employee who is struggling with stress or mental health to utilize our extensive mental health resources. One option is our Employee Assistance Program, which is available 24/7/365. Although our Operations roles are considered remote, we welcome any employee to speak to their manager if coming into the corporate office is better suited for their needs. We’re grateful for your dedication to your role, your team and to the company, and we encourage you to reach out to your HR Business Partner through email to address any outstanding concerns.
4.0
Jun 8, 2023
Recommend
CEO approval
Business Outlook

Pros

Work Remote; Good People; Low Stress;

Cons

Work is feast or famine.

Viewing 76 - 78 of 422 Reviews

Glassdoor has 439 Exeter Finance reviews submitted anonymously by Exeter Finance employees. Read employee reviews and ratings on Glassdoor to decide if Exeter Finance is right for you.