Exeter Finance reviews

3.7

61% would recommend to a friend

(422 total reviews)
avatar

Jason Grubb

81% approve of CEO

68% positive business outlook

Exeter Finance has an employee rating of 3.7 out of 5 stars, based on 422 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Exeter Finance employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

422 reviews
1.0
Jan 12, 2019
Recommend
CEO approval
Business Outlook

Pros

Worked with some cool teammates.

Cons

If you have any degree of talent take it somewhere else. The level of micro tracking and management is on another level. It’s obvious Exeter has zero trust in their outside field sales team. If they could deploy drones to follow their reps in the field they would. Company car is GPS tracked. They use the GeoTab data to track when you leave your house, when you get home, how many visits, duration of visits, and to charge you for personal use of the vehicle. Office days are frowned upon and are limited to 1 per month. They require an average of 7 visits per day regardless of traffic, dealer location, etc. The focus is on how many dealer visits vs building relationships with dealers. How can you build anything on a 5 minute visit because your worried about seeing enough dealers for they day? Monthly review with your manager consists of him looking at the data, as in GeoTab and CRM Entries (SF and GeoTab are linked) and interrogating you on days that had light visits, entries or both. Manager is so distracted with other company projects that he forgets some of those days were already discussed. Very frustrating to have a manager who’s passion and focus is not sales. Zero focus on results as in new dealer enrollments, application count trend, loan volume trend. You have zero autonomy in this role unlike with other finance companies. Pay is low. 100k is a pipe dream with the way they set goals in order to earn bonus.

avatar
Exeter Finance Response
7y
Thanks for your feedback. We appreciate you taking the time to provide it and are sorry you don’t feel you had a positive experience working for Exeter. We know working in the field as the face of the company carries a lot of responsibility. It’s a tough job that requires a mix of building relationships with meeting regulatory requirements with driving superior results. We’ll be sure to share your comments with our leadership team to make sure we do all we can to create an environment for success for our sales team. We wish you the best in your future endeavors.
1.0
Sep 6, 2018

No good

Recommend
CEO approval
Business Outlook

Pros

Pay is decent The cafe is decent Food truck

Cons

Undercover racist company Growth opportunities for friends only Skillsets and education doesn't matter Upper management have their kids working as interns and hire them instead of qualified professionals

avatar
Exeter Finance Response
7y
Exeter is an equal opportunity employer and takes pride in our diversity. Our culture of excellence is successful due to our diverse workforce. We do not take allegations of discrimination lightly. Please contact Exeter’s confidential Ethics and Incident Management Hotline at 877-488-8305 so we can begin a full investigation. Thank you in advance for helping Exeter Finance remain an employer of choice.
Viewing 13 - 15 of 422 Reviews

Glassdoor has 439 Exeter Finance reviews submitted anonymously by Exeter Finance employees. Read employee reviews and ratings on Glassdoor to decide if Exeter Finance is right for you.