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Extended Stay America

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Extended Stay America reviews

3.5

61% would recommend to a friend

(2,488 total reviews)
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Greg Juceam

62% approve of CEO

57% positive business outlook

Extended Stay America has an employee rating of 3.5 out of 5 stars, based on 2,488 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Extended Stay America employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

2K reviews
1.0
Jul 28, 2023

Do NOT work here

Recommend
CEO approval
Business Outlook

Pros

Benefits, the higher up the position the more you can get away with, most of the guests are great

Cons

Corporate, unattached, emotionless, does NOT stand behind thier own values or integrity, overwork employees beyond burnt out exhaustion, THIS CORP. DOES NOT REALLY CARE ABOUT GUESTS, EMPLOYEES, OR PEOPLE AT ALL! Will always side with whoever is higher up

2.0
Sep 23, 2017

Over worked and under paid

Recommend
CEO approval
Business Outlook

Pros

You can get promoted into high ranking with no experience, just hard work, fun atmosphere, different people you interact with from all over the globe. The people.

Cons

No work life balance, over worked and under paid, will cut benefits to employees like 401k match to make sure shareholders get more money. They have cut positions and stacked more job responsibilities to others with no pay increase. Always working alone to save budget but can be super busy for one person unless salary employees over work. Turn over rate is through the roof, only do annual raises at a high of 3%, safety is of high concern, you never really know the dark side of hospitality until you work in it. Company don’t really care about your life, kids or family, the don’t care if you work 7 days a week 13 hour days, no recognition and will just replace you as if you hold no value to them. At the end of the day they only care about paying the share holders.

Viewing 40 - 42 of 2,488 Reviews

Glassdoor has 2,522 Extended Stay America reviews submitted anonymously by Extended Stay America employees. Read employee reviews and ratings on Glassdoor to decide if Extended Stay America is right for you.