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Extended Stay America

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Extended Stay America reviews

3.5

59% would recommend to a friend

(2,488 total reviews)
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Greg Juceam

62% approve of CEO

55% positive business outlook

Extended Stay America has an employee rating of 3.5 out of 5 stars, based on 2,488 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Extended Stay America employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

2K reviews
2.0
Jul 16, 2017

Terrible Management

Recommend
CEO approval
Business Outlook

Pros

Good benefits Interesting guest experiences; days are not monotonous Free snacks while working

Cons

No breaks Danger of needles Promises regarding schedule will not be honored Training is not great Management may spam text at any hour of the day til you reply Employees are not valued at all

1.0
Jul 10, 2017

Horrible place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free few nights cause you work there which is really a few amount of days in a year.

Cons

Management is poor working conditions are horrible favoritsm at its highest where if they like you, you get hours regardless if your work ethics are terrible a single employee generally runs the whole hotel for over 18 hours a day because management is almost never present. other positions never finish the jobs they are supposed to do so it gets pushed to whoever is at the front dedk.

1.0
Jun 1, 2017
Recommend
CEO approval
Business Outlook

Pros

Free nights...401K...paycheck....paycheck for bills. Not sure how many more words I need to post the review so I will just....there it is

Cons

Overworked and underpaid...labor modual is a joke poor OPS team has to deal with it..hey Jerry and all other bosses why dont you work a month at a site the is no where near your offices and see how you would do...trust us you wouldn't last dealing with some of the scum that ESA lets in... Clean Safe Everything Works....HA!!! Good luck doing that at a hotel with whores..pimps...druggies...homeless....

Viewing 73 - 75 of 2,488 Reviews

Glassdoor has 2,522 Extended Stay America reviews submitted anonymously by Extended Stay America employees. Read employee reviews and ratings on Glassdoor to decide if Extended Stay America is right for you.