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      Extended Stay America

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      Extended Stay America reviews

      3.5

      59% would recommend to a friend

      (2,488 total reviews)
      avatar

      Greg Juceam

      62% approve of CEO

      55% positive business outlook

      Ratings by demographic groups

      Extended Stay America has an employee rating of 3.5 out of 5 stars, based on 2,488 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Extended Stay America employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

      Reviews by job title

      2K reviews
      2.0
      Jan 13, 2014

      Terrible corporate leadership

      Corporate office
      Recommend
      CEO approval
      Business Outlook

      Pros

      I'm still thinking about that :(

      Cons

      The CMO,is an idiot and his entire team is just as bad. They have no idea what they're doing and are just making it up as they go along. This company doesn't value quality, competent employees, they just want a bunch of "yes men" who won't tell management when they are wrong. This company is headed for disaster if they don't get some upper management with common sence in there. It's very sad. No work/life balance Awful wages

      2.0
      Dec 18, 2013

      Used to be a good place to work, but that has changed

      Hotel manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      I know the definition of initiative....After all they roll out a new one Every Day! They have started to give annual reviews and raises again.

      Cons

      The new regime is trying to 'prove' themselves at all costs. It's the usual corporate mantra of do more work for less pay. Managers are expected to run all departments of hotel, do the job of a full-time sales person all while working the front desk 40 hours per week. Raises are 0 to 2.5%

      2.0
      Nov 14, 2013

      GoThe Bad & The Uglay

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fellow employees, meet a variety of people from all over the world

      Cons

      Left hand doesn't know what the right is doing, no management support; a different story from everyone you talk to and nothing gets done until the last minute, plenty of blame & belligerent emails, no encouragement, bottom line is the numbers, not personnel.

      Viewing 94 - 96 of 2,488 Reviews
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      ReviewsExtended Stay America reviews

      Glassdoor has 2,522 Extended Stay America reviews submitted anonymously by Extended Stay America employees. Read employee reviews and ratings on Glassdoor to decide if Extended Stay America is right for you.