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      Extended Stay America

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      Extended Stay America reviews

      3.5

      59% would recommend to a friend

      (2,488 total reviews)
      avatar

      Greg Juceam

      62% approve of CEO

      55% positive business outlook

      Ratings by demographic groups

      Extended Stay America has an employee rating of 3.5 out of 5 stars, based on 2,488 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Extended Stay America employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

      Reviews by job title

      2K reviews
      2.0
      Oct 28, 2014

      A Great Start in Hospitality Industry

      General manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      You learn several different skills including, HR, management, and sales. Some upper management is very supportive and wiling to assist other management staff in ensuring success. There is plenty room for growth.

      Cons

      No work-life balance. Not many employee "perks". Management does not get to enjoy vacation times. High turnover. Forced to wear too many hats. Operation managers are "jack of all trades, masters of none". Bonus structure seems to change in an effort to pay out less.

      1.0
      Mar 11, 2014

      A company that could care lass about their employees!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      A good entry level brand for someone looking to get into hospitality.

      Cons

      Top company leaders, including President, Vice Presidents, and even Human Resources, do not care about unfair AND illegal treatment dished out on the front line by Regional Directors.

      1.0
      Mar 6, 2014

      Horrible

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      When I find one, I'll let you know

      Cons

      The corporate office is a disaster. The turnover is shameful. Morale is non-existent. The CEO walks around smiling and waving like he's "one of us" but has NO CLUE that all of management is lying to him about his home office. Backstabbing, gossiping, people in positions with NO QUALIFICATIONS WHATSOEVER. The health benefits are so pathetic that you would be better off being on public assistance. The people working at the hotels have no training and are halfway illiterate. The hotels are nothing more than welfare hotels and are filled with criminals, the mentally ill, the neglected dying elderly and bedbugs.

      Viewing 91 - 93 of 2,488 Reviews
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      ReviewsExtended Stay America reviews

      Glassdoor has 2,522 Extended Stay America reviews submitted anonymously by Extended Stay America employees. Read employee reviews and ratings on Glassdoor to decide if Extended Stay America is right for you.