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Extended Stay America

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Extended Stay America reviews

3.5

59% would recommend to a friend

(2,488 total reviews)
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Greg Juceam

62% approve of CEO

55% positive business outlook

Extended Stay America has an employee rating of 3.5 out of 5 stars, based on 2,488 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Extended Stay America employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

2K reviews
1.0
Sep 4, 2020

Run

Recommend
CEO approval
Business Outlook

Pros

The only pros was the staff that I worked with

Cons

No work/home life balance Low wages Skelton crew Unrealistic expectations Lots of call outs- long days long nights you never get a day off without something going wrong. They claim they're taking extra precautions to protect staff and employees from covid but far from true. They reduced the time it takes to clean the rooms and took away weekly housekeeping. How can a room be throughly cleaned in 20 minutes with full kitchens.?Especially during covid? They were trying to capitalize business and employees from major hotel chains. Sent out emails stating so. This email wasn't supposed to go out to property level management. They were gearing up to be hyper aggressive in their efforts to recruit manager's from bigger hotel chains because alot of people were laid off from these major chains and were desperate for work and willing to take a pay cut.. Jokes on them because when everything goes back to normal these employees will go back to their major hotels they came from. Extended stay can't compete with these brands and these new managers they're hiring will be gone just as soon as things are back to normal.

1.0
Jul 15, 2020
Recommend
CEO approval
Business Outlook

Pros

The day that I quit.

Cons

Terribly ran company to work for.

1.0
May 5, 2020
Recommend
CEO approval
Business Outlook

Pros

The pay is consistent and they do provide some sort of Health Care, you get to meet a variety of different people, I was able to be off during the weekend.

Cons

Non-caring, Conniving, Self-Interest, Back Stabber, Very Low Pay, Morale Crusher, Little to No advancement, A Absolute Nightmare.

Viewing 118 - 120 of 2,488 Reviews

Glassdoor has 2,522 Extended Stay America reviews submitted anonymously by Extended Stay America employees. Read employee reviews and ratings on Glassdoor to decide if Extended Stay America is right for you.