Extended Stay America reviews

Can get really quiet and boring. LOTS of downtime. Being alone at night. No other employee or manager on site. Not even security. So if youre a pansy when it comes to working alone, this is not definitely not for you. Lots of complaints about rooms not cleaned thoroughly or something is broken/missing. Management is usually aware of this, but they dont have a) funds: to fix things that are broken and b) time : to retrain the housekeeping staff or reprimand them for mess-ups. Not gonna complain about guests... its the same everywhere. Some are nice and some you just wanna punch in the face... you know, the usual. Benefits. Mystery callers!

Push their salaried management way too hard, forcing them to work 70+ hours a week because the company wants to keep costs down on labor and workers' health insurance. Company mandated managers not schedule any hourly employee for more than 20 hours per week, thus allowing them to not offer health insurance to those employees, therefore causing a great deal of turnover because the employees cannot support themselves on that amount of pay. Although they have some very good ideas within their business model, they failed to consider the costs of executing those plans accurately so as to not cause undue burden on their linelevel managers and employees.