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Extended Stay America

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Extended Stay America reviews

3.5

61% would recommend to a friend

(2,488 total reviews)
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Greg Juceam

62% approve of CEO

57% positive business outlook

Extended Stay America has an employee rating of 3.5 out of 5 stars, based on 2,488 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Extended Stay America employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

2K reviews
5.0
Jan 3, 2013
Recommend
CEO approval
Business Outlook

Pros

I really loved my job at Extended Stay Hotels, I left for a while on my account and then returned some months later, I eventually left due to a lack of hours and a large amount of physical work that wasn't suited to me as I was physically sick at the time.

Cons

Low pay and benefits for a part time worker.

2.0
Dec 28, 2012
Recommend
CEO approval
Business Outlook

Pros

The extended guests are great. Its different thean managing a full service hotel in that you are able to really get to know your guests on a personal level.

Cons

Overwork managers. Sometimes would work 80hrs a week. Takes too long to hire employees to replace those that have left. Turn over is hi because there isnt a real training program in place.

3.0
Dec 8, 2012
Recommend
CEO approval
Business Outlook

Pros

There are opportunities because the company needs to mature its business processes and technology if they are to achieve their goal of going public. Many new people have joined corporate an there is an enthusiasm to tackle these issues. New P2P software will be implemented in 2013.

Cons

There is a lot of employee stress due to many operational inefficiencies and the lack of global planning across the enterprise when new solutions are implemented.

Viewing 2467 - 2469 of 2,488 Reviews

Glassdoor has 2,522 Extended Stay America reviews submitted anonymously by Extended Stay America employees. Read employee reviews and ratings on Glassdoor to decide if Extended Stay America is right for you.