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Extended Stay America

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Extended Stay America reviews

3.5

61% would recommend to a friend

(2,488 total reviews)
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Greg Juceam

62% approve of CEO

57% positive business outlook

Extended Stay America has an employee rating of 3.5 out of 5 stars, based on 2,488 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Extended Stay America employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

2K reviews
1.0
Jun 17, 2019
Recommend
CEO approval
Business Outlook

Pros

Insurance, accruing paid vacation. And a DM who showed all of us she wasn't afraid to pitch in and help. ( Thank you Teresa Taylor)

Cons

I was fired for putting people first, and caring for our community. No home/work balance ( I was averaging 96 hours a week the last 6 weeks I was employed with them). Trying to recruit new employees is an absolute nightmare, especially when we have to explain to possible candidates what is expected of them, so finding good people if very diffcult.

1.0
Apr 4, 2018

Poor upper management. Long hours low pay.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

None! Company is cheap and requires long hours and pays less than competitors. No raises. No promotions. No opportunities for growth.

Cons

Esa says it's people focused but I watched them fire many exelent employees when they had bad quorter and demote others who do enormous amount of work for less money. Shameful esa. Shameful!

1.0
Feb 13, 2018

Run Away!

Recommend
CEO approval
Business Outlook

Pros

For the most part adequate training was required

Cons

The company asks too much of their employees in order to try to eek out a profit. They are incredible penny-pinchers. Their business model leads to poor employee morale, high turnover and much strife. The clientele and the hotels are bottom shelf.

Viewing 25 - 27 of 2,488 Reviews

Glassdoor has 2,523 Extended Stay America reviews submitted anonymously by Extended Stay America employees. Read employee reviews and ratings on Glassdoor to decide if Extended Stay America is right for you.