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      Extended Stay America

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      Extended Stay America reviews

      3.5

      61% would recommend to a friend

      (2,488 total reviews)
      avatar

      Greg Juceam

      62% approve of CEO

      57% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.5

      Culture & values

      3.5

      Work/Life balance

      3.5

      Compensation and benefits

      3.5

      Career opportunities

      3.4

      Senior management

      Extended Stay America has an employee rating of 3.5 out of 5 stars, based on 2,488 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Extended Stay America employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      1.0
      Feb 12, 2018

      General Manager

      General manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are no pro's anymore.

      Cons

      Once again, the company has gone through and demoted AGM's to 'Team Leads'. This means they are taking money away from them (in some cases, quite a bit of it), but the job description is primarily the same. I say a sorrowful farewell to all that great talent, since I don't foresee them staying after being treated like that. This compounds the workload of the General Manager. The General Managers job is already an extremely stressful job. There are no department managers in this company at the property, so if you are a General Manager, YOU ARE IT...you are responsible for everything.

      1.0
      Jan 30, 2018

      This place is a dumpster fire on a hot day and trash hasn't been picked up in weeks.

      Property manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Your check showed up every Friday. - If you happen to have a manager who isn't pure clown shoes or a robot from the planet of Fake Lizard People; life is tolerable.

      Cons

      - Poor Upper Level Management - Terrible incentives to slow the turnover of employees - Impossible tasks mad more impossible by micromanaging robot clones of higher ups - Every property is full of bed bugs and guests who are on their last stop before skid row.

      1.0
      Nov 22, 2017

      Keeping it real

      Assistant general manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      first of all - issa job the end.

      Cons

      - corporate runs their employees to the ground, if there’s anything ive learned throughout 3 years of working for ESA, it would be the simple fact that - they don’t care. - staff is underpaid & overworked - management is underpaid & put under so much pressure - the budget they give to “help” the hotel monthly - is a joke - policy changes were constant . . . I mean . . . conssstant

      Viewing 28 - 30 of 2,488 Reviews
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      ReviewsExtended Stay America reviews

      Glassdoor has 2,522 Extended Stay America reviews submitted anonymously by Extended Stay America employees. Read employee reviews and ratings on Glassdoor to decide if Extended Stay America is right for you.