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FarHeap Solutions, Inc.

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FarHeap Solutions, Inc. reviews

2.9

41% would recommend to a friend

(47 total reviews)

Brett N Heap

53% approve of CEO

44% positive business outlook

Ratings by category

2.8

Career opportunities

2.7

Work/Life balance

2.7

Senior management

2.7

Compensation and benefits

2.6

Culture & values

2.3

Diversity & inclusion

FarHeap Solutions, Inc. has an employee rating of 2.9 out of 5 stars, based on 47 company reviews on Glassdoor which indicates that most employees have an average working experience there. The FarHeap Solutions, Inc. employee rating is 25% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

47 reviews
5.0
Oct 15, 2019

Strong Company developing great SW solutions and growing its business fast

Software analyst
Recommend
CEO approval
Business Outlook

Pros

If you are looking for interesting job, great goals to reach, plan to learn and develop not only your tech skills, but your personal strength too - this is a right place. You will be given enough space to work out tasks implementation, create ideas and be a problem-solving key for your project. We have great teams of devs here and it is really a pleasure for me to work in such a big company with such intelligent and talented people. The company spreads worldwide and I can communicate with people from different countries which is fantastic! There are many projects and tasks never end. It is not super easy to get all company benefits and trust, but if you do your best and show your dedication to the common goal and company business - it opens doors for you. It has become a second family for me and I'm glad to feel comfortable at my job, where each of us spends a big part of life.

Cons

The company is so huge that it is hard to get full understanding of its structure fast. Especially when you need to contact someone from another project in a different location. The HR department is in the process of its establishment and some admin things take time. I hope it will change soon. A lot of projects and product ideas being under development simultaneously. Sometimes one team has to work on several ideas and deadlines may fall together.

5.0
Feb 2, 2018

Making progress every day

Administrative assistant
Recommend
CEO approval
Business Outlook

Pros

I like the company I work for. The people are not perfect, but they like to help one another succeed. We used to have problems with a guy who would curse at his staff for no reason. He has been replaced by a woman who cares about everyone and tries hard to train people so they can do well. I look around and see that my co-workers look like America. I have worked in companies before where that isn't the case, and I like the feeling here where you get promotions or pay raises based on what you accomplish, not what you look like. This is also an optimistic place to work. It moves at a really fast pace, and the stress of that fast pace can get to some people. But since I like cutting edge work and feeling like what I am doing is important, I have learned to tolerate the stress and the fast pace. When I say "optimistic", I mean there is a feeling that everything is possible and nothing is impossible. Even when the company hits bumps in the road, everyone I work with takes it as a challenge to do better. People at this company just don't give up. I have read some of the things posted here and do not understand the venom. I can only think that the hateful messages were written by the small group of people that tried to destroy the company a little over a year ago. They did not do so, and when they left, this became a happier place to work. I hope that people who are looking for good jobs will understand what happens when bitter ex-employees dominate on Glassdoor and the people like me who just work hard don't think about writing here. Also, it is fun being in a high-tech environment where we get to learn new things. I feel like I am five years ahead of my industry peers who work for other companies.

Cons

The company does not always think about posting its openings where current employees can see them and apply for jobs within the organization. So even though some of my friends have gotten promotions, I think it would be good if there was a way for all of us to know what jobs are available, and get first dibs on them. Also communication can sometimes be tricky. You have to be persistent until you get answers.

3.0
Sep 4, 2008

Good place to get your feet wet

Web software engineer
Recommend
CEO approval
Business Outlook

Pros

If you're interested in learning technologies, then FarHeap is for you; since starting there, people have learned JSF, Facelets, Tomcat, ActiveMQ / OpenMQ / JMS, JCR, etc. Free sodas and food. Lunch every Friday, and if your group is working really late on a time-sensitive project, they'll often buy dinner. They also have a great ping-pong room to help burn off steam or to wake yourself up when the 2 pm food coma hits. It's a young office - I would estimate the average age is 25. They are interested in hearing employees' ideas. Any employee can submit an idea on a "one pager". Well-stocked supplies cabinet. 401k matching plan. They do seek a work-life balance. Policies within the past year have changed the environment dramatically. They only time period they request your presence in the office is 10:30 to 5. VPN is readily available. Open-source software used almost everywhere.

Cons

FarHeap is a good place to get your feet wet if you're fresh out of school (hence, the average age is young), and as soon as you get that experience or a better offer, time to bolt. Salary and benefits. Just about everyone in development is underpaid. We also just got the new numbers for the health plan - what was once a great PPO plan is now an ugly PPO plan. The HMO plan is not much better. One week of vacation AFTER you complete your first year, and again, one week of vacation after you complete your second year. The salary / benefits issue is one reason why they're heavily understaffed. Which leads me to the next issue - the company's interest in employees' ideas: they haven't shown interest in branching beyond the existing business model. Admittedly, that's up to them, but IMHO it's time they start experimenting a bit before they find their chief business - online business printing via OvernightPrints.com - is out of business due to competition. The main excuse is that they're understaffed - that's because they don't pay enough. Meanwhile, there are a bunch of developers eager to try new things, and they're being held back. It brings to mind the Langston Hughes poem "Dream Deferred". The development office is in an industrial section of the city, and it's not exactly the nicest office in the world, at least compared to the corporate office which is only 5 minutes drive away. Supposedly we were going to move into the corporate office's building a few months back. That now doesn't look like it's going to happen. The division director, chief architect, and talent recruiter all have offices. The rest of us have low-wall cubes. It can get quite noisy in the office. More than a few people - including higher-ups - have been highly unprofessional at times while inside the office. I'm told the owner is better than he used to be; even then, it's a wonder this place hasn't been sued for sexual harassment. At least one member of HR has claimed ignorance even though they observed inappropriate commentary while in the office. Binding arbitration employment contract. Employment contract was missing paperwork - paperwork that they still haven't been able to produce. The developer PCs are massively underpowered. A 2.4 GHz single-core Pentium 4 with 1 to 1.5 GB RAM was a great machine a few years ago. In today's world, that's nowhere close to bare minimum. Regarding the use of open-source - there are two problems with this: 1) There's a big NBH (not built here) perspective in the development group. Which leads us to building really hard to maintain and buggy software. 2) Some open-source software is great. Much of it is really, really bad, and doesn't do what we need it to do, which in turn makes us less efficient.

Viewing 37 - 39 of 47 Reviews
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ReviewsFarHeap Solutions, Inc. reviews

Glassdoor has 53 FarHeap Solutions, Inc. reviews submitted anonymously by FarHeap Solutions, Inc. employees. Read employee reviews and ratings on Glassdoor to decide if FarHeap Solutions, Inc. is right for you.