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Farmers Insurance Group

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Farmers Insurance Group reviews

3.2

44% would recommend to a friend

(6,843 total reviews)
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Raul Vargas

42% approve of CEO

42% positive business outlook

Farmers Insurance Group has an employee rating of 3.2 out of 5 stars, based on 6,843 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Farmers Insurance Group employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

7K reviews
1.0
Feb 2, 2009
Recommend
CEO approval
Business Outlook

Pros

Autonomy, you schedule your own time. Company car that you get to take home, gas paid for by the company even for personal use, laptop, etc.

Cons

Management expects you to be a robot and just pump work out - but your work product must be perfect or your supervisor will be riding your ass until you get it right. They want you to be super quick - handle as much as you can in the least amount of time. But again, it must be perfect. No room for mistakes. Everyone works off the clock (undocumented overtime) in order to finish all of the work that is put before them. Management then thinks that these adjusters have too little work and gives us more work with no overtime. Farmers' goal is to distinguish between the highest performing and lowest performing employee. This is listed as one of their goals on a banner at the training facility.

5.0
Jan 23, 2009
Recommend
CEO approval
Business Outlook

Pros

Farmers is a great company for work life balance. Your time is not micromanaged and you have the ability to complete you job and take care of personal affairs without being questioned. A rare benefit is that company cars are still offered for specific positions. Even better is the ability to work from home if you meet metric targets.

Cons

The downside of Farmers is that pay is less than most other insurance companies. Raises are fairly minimal. I have worked for 5 insurance companies and Farmers has the lowest pay and least opportunity for advancement. The flip side is the "work at home", company car and time flexiblity that retains employees.

1.0
Jan 14, 2009
Recommend
CEO approval
Business Outlook

Pros

Okay pay, some of the supervisors are nice.

Cons

Two words- Resource Planning! They micromanage every aspect of your life. Imagine being timed on how long you go to the bathroom???!!! Well, that is their job! And if you go too often you are "out of compliance." Resource Planning wants you chained to the phone allday long, to answer all of the useless, back-to-back phone calls that come in. Also, Resource Planning "skills" people for the frequency of calls they get, so if you are taking back to back calls b/c Resource Planning doesn't like you, there is a good chance the guy next to you is not getting any calls, because that's how they have him "skilled." If you are pregnant, this is not the place to work. Your frequent doctor's office visits will begin to count against you as resource planning assigns "points for time missed. Except their point system is really jacked up. They consider you missing an hour and a half the same as missing a whole day as far as points are concerned. To go to the doctor, wait in the waiting room, see your doctor and drive back to work can easily take longer than an hour and a half, so the points quickly rack up. A lot of the supervisors here are really nice, at least the Relationship Specialist supervisors are. But Resource Planning is the judge and the jury and your supervisors hands are tied when it comes to Resource Planning micromanaging you.

Viewing 6790 - 6792 of 6,843 Reviews

Glassdoor has 7,388 Farmers Insurance Group reviews submitted anonymously by Farmers Insurance Group employees. Read employee reviews and ratings on Glassdoor to decide if Farmers Insurance Group is right for you.