Fast Enterprises reviews

3.6

58% would recommend to a friend

(1,390 total reviews)
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Martin Rankin

69% approve of CEO

63% positive business outlook

Fast Enterprises has an employee rating of 3.6 out of 5 stars, based on 1,390 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Fast Enterprises employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

1K reviews
2.0
Sep 30, 2024

Don't walk away - RUN!

Recommend
CEO approval
Business Outlook

Pros

100% health premiums paid by employer, competitive salary for new grads

Cons

This place is a joke and is fueled by alcoholism and misogyny. Probably ok for white males out of college since I would guess that makes up 80% of the workforce here, but not at all a good or safe space to learn and grow as a woman or person of color. Look elsewhere - this place is a total dead end and your career will die on the vine here. If you weren't hired 10+ years ago, there is no way you'll get to any significant leadership role and there are no opportunities for meaningful career growth. Directors are just Partner pals - most haven't actually earned the respect of the teams they are on. Partners are arrogant, lead by fear, and surround themselves with "yes-people." This leads to big time cult vibes, and you will be ostracized if you're not drinking enough of the kool-aid.

1.0
Jul 24, 2019
Recommend
CEO approval
Business Outlook

Pros

+ Very competitive pay, especially straight out of college. + FSRA (Fast’s version of a bonus bank) is great for the first *two* years. + Benefits (fantastic insurance, flexible spending account (employee-funded), three weeks of vacation after converting first 40 hours of overtime first year, paid overtime + 10 paid sick days that you can pretty much use whenever +/- Coworkers are generally pretty cool + Fully paid relocation

Cons

I will do my best to encapsulate all the reasons I dislike my position. - Fast is an archaic company. It is a dead end for CS people looking for a first or second job out of college. There entire backbone is written in VB.Net, a language that pretty much died in the mid-2000s. Terminology includes things like “BOs” (a VB.Net class), “FDAs” (Fast’s “proprietary” data structure), and “SQRs” (Fast’s version of a ticket or service request). - Everything. Is. Proprietary. Proprietary scheduling and employee management system. Proprietary code versioning system. Proprietary naming standards. Proprietary project management system. Unless you’re on “tech team” (where you learn some valuable DBA stuff), a PM, or an architect, almost everything you live and breathe is proprietary to Fast. I’m not sure if this is to intentionally limit employee’s marketable abilities, or if it is part of an obsession to remain an all-inclusive solution for government agencies. - “Rollout,” the super busy points in active projects, suck the life out of almost everyone, as many people work 60+ hours per week for up to eight months depending on the situation. When things are busy, there is absolutely zero consideration given to work-life balance. Fast pays overtime, so rather than staffing projects with the correct number of resources, they bank on people working themselves to death in exchange for overtime pay (and no, it is not time and a half). - Work-life balance. Going off the above point, your work-life balance will wither during busy times, and your management will not do anything to alleviate that. As a matter of fact, “work-life integration” — i.e. encouraging people to have as few responsibilities outside of work as possible in order to keep up with the demands of the project — is Fast’s answer to helping employees succeed when the going gets tough. - Hazy/drinking culture. I can’t speak for all projects, but at ours, senior management picks out certain people to make fun of on projects. Although harmless most of the time, I have had coworkers who have been rubbed the wrong way from jokes circulating through email or vocal communication. I find that to be unacceptable, inappropriate, and unbelievably immature, especially when instigated by ***senior*** management. Additionally, all the fun is based around drinking. If you love to drink at every work-sponsored event, I suppose this is a plus. - Bogus bonus system. Fast starts most out with a $20,000 reward account. Every year, employees get 25% of the balance in this account. Fast will make deposits into this account for “exceptional performance,” but those deposits are rarely more than $1,000 (per year) for non-senior employees. So, basically, every year you’re with the company and become more valuable, your yearly bonus gets smaller. Makes sense! - Bad, bad, bad retirement contributions. No 401k matching. Instead, Fast does profit sharing. This is rarely more than 3% of your base salary and its takes FIVE YEARS to fully vest. According to Fast, they do this instead of matching in order to contribute to employee retirement even if the employee does not contribute themselves. To me, it seems like employees that proactively invest in their retirement should be rewarded by matching, not punished for it with bad profit sharing that takes five years to vest. Overall, I cannot recommend this company. If you’re fresh out of college and want to learn some programming skills to get your feet off the ground and drive your base salary up, it wouldn’t be a bad choice for 1-2 years. Do not stay longer, or you won’t leave, and if you do, your knowledge of BOs, FDAs, and all of Fast’s proprietary architecture will make recruiters wonder what you bring to the table. If you’re a CS major, don’t work here. Get a job somewhere, even if it pays less, and learn marketable skills. You’ll be making more in less than five years than the majority of “Fasties,” and you probably will have saved months of your life that would have otherwise been consumed by overtime.

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Fast Enterprises Response
6y
It is clear FAST is not a fit for you, and no one is forcing you to stay. Be honest about what has kept you here, as it reflects your priorities and your value to the job market. It is also clear that you are not interested in respectful or constructive discussion that can lead to improvements in the company. We encourage you to take responsibility for your own career and find a position where you feel fulfilled rather than bitter. On “transferable skills”: We want people who are committed to staying at FAST long-term. FAST is a family. We want smart people with integrity, strong work ethic and a sense of loyalty to stay here. We are not in the business of training employees to be “marketable” for their next job, no company is. The only organizations that define success by what people do after they leave are schools. FAST trains its staff to use technology to improve the way governments work for the citizens they serve. FAST trains its staff to help people through organizational and technological change. FAST trains its staff to communicate and work as a team with others of disparate backgrounds. FAST trains its staff to adapt to a variety of ever-changing challenges. We want people who have these skills and appreciate they are universally valuable. The technology we use and tools we’ve developed are intended to make new employees as productive as quickly as possible, to help meet the high demand for our services while we continue to recruit aggressively to expand our workforce. On “drinking culture”: Drinking is a personal choice that is not a prerequisite for any benefit or advancement within the company. No social activities are—not playing on a team together, not hiking together, not having dinner together, not doing charitable works together. The more people do together socially, the more they tend to like each other. The more they like each other, the happier they tend to be at work. We’re sorry you couldn’t find any other ways to have fun with your coworkers. The people we look for can find a way to be themselves while still forging the relationships that make for a positive work experience. If you feel “hazed”, we suggest you reach out to HR or a Partner to address. On FSRA or “bonuses”: FAST doesn’t use FSRAs to reflect additional years with the company. That’s what annual salary increases are for. In fact, FAST’s average annual salary increase for its employees exceeds industry averages. FASTies get an FSRA on top of their salary increase when they exceed expectations. But of course, with more experience, comes higher expectations. So in your situation if your FSRA has decreased, it’s because over time you met/fell short of expectations more than you exceeded them. This of course will be different for each employee, for each year. On 401K: We evaluate these programs yearly and at this time we do profit sharing so that all employees regardless of their ability to contribute, can be rewarded through this account via FAST’s contribution.
1.0
Feb 27, 2020
Recommend
CEO approval
Business Outlook

Pros

Good pay and insurance Recently added 401k matching Profit sharing Overtime paid out hourly

Cons

Do not work here if you have any interest in a career as a software developer. There are very few transferable skills and the company has no interest in the technical or professional growth of its employees. I'd like to give 0 stars to Career Opportunities. High likelihood of being relocated to a terrible city. If you have a spouse, they will likely find it difficult to find employment if they relocate with you. Management doesn't seem willing to stick its head out for employees lower down the ladder. Opportunities for advancement are practically zero. No flexibility on working hours. Only pays lip service to work/life balance, if that. On several occasions I've been asked to work nights, weekends, or holidays just to make my supervisors look good.

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Fast Enterprises Response
6y
We’re glad that you feel well rewarded for your work through our pay and benefits programs. We’d like to take some time to address your cons. On transferable skills: For folks who only value technical skills like learning the latest coding language, FAST may not be the best fit. Our software is designed with a single goal: to provide functionally rich, on time and on budget implementations for our clients. We are not in business to be a steppingstone to other companies. We want to retain our staff and do everything we can to make FAST a place where people want to stay. That said, we believe FAST is fertile ground for learning skills that are useful in any career. Many of our clients comment on the “all-around” strength of FAST employees, in terms of both technical and business expertise. Problem-solving, critical thinking, client and relationship management, business and technology consulting, project management, system architecting and technical design, coding. All of these are “transferable skills”. On top of these skills, we are continuing to develop new technical and professional training opportunities for employees to include workshops, conferences, more documentation and knowledge share sessions. If there is additional training or certification that interests you and you think will benefit your work at FAST, we encourage you to speak to your Project Manager, HR or a Partner. On Career Opportunities: It is true that most FAST consultants hold the title of “Implementation Consultant” or “IC”. This is by design. Not all ICs are paid the same nor do they have the same responsibilities. People who find fulfillment by accumulating titles, counting the rungs and people below them, are not a good fit for FAST. We believe one key to our success is the way teamwork is woven into our culture. One way we do this is to minimize the number of titles. While everyone has different strengths, skills and interests, no tasks should be “below anyone’s paygrade”. Everyone must be willing to do whatever it takes for the team to succeed. What’s really important is that we provide FASTies an environment wherein they gain knowledge, acquire new skills and learn to take on greater responsibilities. To us, this is the essence of real “growth”. When FASTies grow in this way, increasing their contribution to the Team’s success, we recognize and reward their accomplishments. We do so via compensation and new opportunities, among others. If employees do not see the growth, they feel they deserve, then it is important for the employee to communicate that with their manager, PM, and/or HR and develop a strategy for achieving their goals. On relocation: Regarding your comment on location, you are correct, employees do not have complete control over their work location. No more control than any consulting company does in selecting its clients. Our business is modernizing government agencies. The projects are massive undertakings that generally go through a competitive bidding process. We don’t control what agencies “go shopping” for a new system at any given time, and no “win” is ever guaranteed. It is important that candidates understand this when considering a position with FAST (or any consulting company) and we make every effort to explain this in our recruiting process. One of the benefits of our success in the industry has been the growth in our client base, and thus the number of locations we do work. This gives us more opportunities to match our Implementation Consultants to locations that appeal to them. Internally, we have implemented tools to give employees a means to communicate their preferences to our staffing coordinators, and a greater say in where their next adventure will be. It’s important for FASTies to understand that a location’s attractiveness is in the eye of the beholder at a given point in time. There are people who love California, New York City, West Virginia, North Dakota, Mississippi, Finland, Malaysia and there are people who don’t. Generally, who we look for are people who set aside preconceptions and approach new people and places with an open mind and sense of adventure. Because of the nature of our work we are typically located in capital cities which are generally larger cities with more career opportunities. We do understand that employees and their families have different needs, so we do our best to work with each individual employee on their situation. To help with this, we’ve developed mechanisms to allow people to suspend their work travel and stay at particular locations. FAST certainly takes employee preferences into consideration so we encourage you to talk to your PM and HR about your specific situation. We do our best to work with our employees to find mutually beneficial solutions, but the first step is to communicate. On Overtime: As you pointed out, FAST pays employees for the extra hours. Pay is not the end all be all and it is important to FAST that employees have time to do what they love outside of work. To help balance this, we communicate project schedules, so employees can plan their R and R around peak times. Project Managers work with the team to help manage the workload and offer staffing support from other sites during rollout as needed. During these times Project Managers and team Leads encourage team members to continue to do things that they love and that give them a chance to get their mind away from work. For example, an employee has the freedom to choose participating in a sports league on a Tuesday night and working on Saturday instead to meet their deadline. As always, we encourage FASTies to bring us their creative ideas for how to deliver the best value to our clients and give our employees the best possible experience. In closing, no one is forcing you to stay at FAST. Be honest about what has kept you here, as it is a reflection of your priorities and your value to the job market. If you are interested in respectful and constructive discussion that can lead to improvements in the company, we’re all ears. HR, FAST management and FAST Partners are very willing to share thoughts with employees who wonder why things are the way they are and what’s in store for the future. Otherwise, we encourage you to take responsibility for your own career and find a position where you feel fulfilled.
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