Fast Enterprises reviews

3.6

58% would recommend to a friend

(1,390 total reviews)
avatar

Martin Rankin

69% approve of CEO

63% positive business outlook

Fast Enterprises has an employee rating of 3.6 out of 5 stars, based on 1,390 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Fast Enterprises employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

1K reviews
2.0
Nov 20, 2021

Don't stay long

Recommend
CEO approval
Business Outlook

Pros

Pay is reasonable for college students with no experience and if you get multiple high ratings and stay a long time Health Insurance coverage is great and premiums are covered Paid straight time for hours worked over 40 hours Your peers are usually great FAST does deliver on the projects it wins, which is great for those customers they serve

Cons

Most of FAST's employees are hired straight out of college or without managerial experience. Most of the directors and managers at FAST have no experience or training managing people and it shows. They are those who have survived FAST the longest and are friendly with the partners. The few good managers are the rare few that had prior experience in management before joining FAST, or that spent their own time and effort to get training. But those are the exceptions not the standard. I would guess the partners themselves are either not great in management or they don't really care about the managers they select. Fast locks it's employees in by increasing their pay so much that, due to the proprietary nature of the job and tools, it is harder for them to find jobs they would qualify for outside of FAST. FAST duplicates existing tools/features in the app and charge their customers for them. This means employees never learn any transferrable skills outside of soft skills at this company. This is a good problem if an employee loves their job and plans to stay, if not they either have to be willing to take a cut in pay for a job that provides managers that care about and listen to their employees, or they have to be okay being overworked and under appreciated. Because FAST hires people out of college, it means top performers are going to be tasked with training others, and taking on more work and responsibility with little upward mobility or recognition for the added work. Fast burns out those that perform well. FAST is all about the customer and getting more customers, usually at the detriment of their own employees. FAST spends lavishly on parties, but during the pandemic did little for their employees, other then insinuating their employees should be grateful they had jobs. This while agencies were still paying extra to make all the necessary changes to accommodate the pandemic. Employees have to move around. Sometimes it is between 1-3 years. FAST does pay for relocation, but don't plan on having long term friends outside of FAST. Employees that do not have a creative admin on their project site spend team events consistently hanging out at bars or drinking together.

1.0
May 17, 2021

Toxic 'Family' Culture

Recommend
CEO approval
Business Outlook

Pros

Good pay Good benefits Some really good people that work there

Cons

FAST was more than just a job, it was a lifestyle. And they promoted that lifestyle left and right and the FAST family as being so important. But taking a step back now I realize how toxic it was. The family aspect was just there because we were not given a life outside of FAST. Even if you accrued enough PTO to see your family, you felt guilty using too much of it because you would be letting others down being gone for too long. As a family we were suppose to forgive FAST for their mistakes (not getting the project you wanted, having to do crappy tasks, traveling at a moments notice to fix someone else's mistake) but if you messed up once you are basically shunned like a pariah, and a lot of the company talks about your mistakes for years to come sometimes. It also took me stepping away to realize how much sexual harassment was blatant. By the partners themselves, by the client, by the coworkers, it is disgusting. And reaching out to other higher-up women in the company to talk to them about it (which I did on multiple occasions) just gets you told that 'that's how it is' and 'I went through the same thing'. This company was so much a part of my life and it really hurt to leave, but I am so happy I did. I wish everyone the best of luck there, but it isn't a culture that is healthy for most people, especially women.

2.0
Mar 4, 2021
Recommend
CEO approval
Business Outlook

Pros

- Great Benefits - Relocation FAST works you hard but you get paid for that effort. Pay is higher than most positions of similar work, especially for right out of college. They give you ample opportunity to move around the US and, if you're with the company long enough, out of the country, and they pay for most if not all of your moving expenses. Additionally, if you like the bar scene, FAST's favorite after work activity is happy hour on the company's dime.

Cons

- No management training - Very little transferrable skills for software developers - Poor work-life balance - Inner circle One of my biggest issues is there's next to no management training. FAST is organized on a horizontal structure, meaning you don't really climb in your career through promotions. I'm not complaining about the difference between vertical and horizontal organization. My issue is that this means they tend to make people who have been with the company longer managers, whether they have good leadership and communication skills or not. And these people aren't trained, they're just given a group of coworkers to tell them if they're doing right or not. Sometimes the managers are good, sometimes they aren't. Furthermore, any complaints against managers are generally ignored (at most, managers are given a slap on the wrist) because they can't afford to lose people who actually know their systems. This leads me to point two. Important note: this point really only pertains to those who are seeking a career in software development. If you’re a math major or some other non CS major who just needs to make a few bucks to pay off student loans, this is an fine choice. With that out of the way, FAST software includes homebrew solutions for their entire system, from source control to simply how to store data. The reasoning is because the founders didn't like any solutions before so they built their own. Fine, that’s a noble story, but when every other major software company uses open source tools and common objects like Git or simple linked lists and arrays, it’s very difficult to progress in your career meaning you get stuck until you retire. Not to say you can’t be creative. You do gain some SQL knowledge and general problem solving through Visual Basic. But if you want to move on, you’re usually only qualified for low level positions elsewhere. Point number three, FAST’s motto is work hard, play hard. This really means work until you’re exhausted, then get back to work. They do pay overtime (at time, not time and a half), and claim that it’s optional barring meeting deadlines, however, I found that even on production support (not upgrading, not building a new system, just supporting a current active one). You’re still expected to get an amount of work completed that requires overtime. For the life half of this “balance”, they tout people who have spent their out of work time playing games, hiking, exploring the world, but in reality 95% of teambuilding activities end up being happy hours, especially when the owners come to visit a site. Like I said in the pros, if that’s what you like, boy do I have good news for you. If that’s not what you want, don’t you dare skip it, cause that’s how you get looked down upon in the company, which… Leads me to point four. FAST is one of those companies that considers all their employees a part of the Fastie family. I now have issues with the “family” concept in company culture because of FAST. If you want anything, whether that’s to move to a specific place, not move from your current location to get some stability, or even just a decent raise, you need to show that you’re a Fastie. What does this mean? This means you spend as much time as you can doing work, working overtime if you have to. You show up to all the “teambuilding” happy hours, especially when the owners come by so you can schmooze. You stay loyal to the company for years no matter how they treat you. The family culture is honestly toxic especially with how big the company has grown. Far too many people are now outside of the inner circle that’s there’s no point in calling the company a family.

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