Fast Enterprises reviews

3.6

58% would recommend to a friend

(1,390 total reviews)
avatar

Martin Rankin

69% approve of CEO

63% positive business outlook

Fast Enterprises has an employee rating of 3.6 out of 5 stars, based on 1,390 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Fast Enterprises employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

1K reviews
2.0
Sep 8, 2019
Recommend
CEO approval
Business Outlook

Pros

Fast treats its clients well. In most circumstances, you are allowed to make decisions based on what is best for the client, not what will make Fast the most money. It's a privately owned company, and the owners seem like genuinely good people. There are many perks including a free family vacation with a conference attached and many free dinners and activities throughout the year. The pay and benefits are pretty good and the amount of vacation can be great (if you are allowed to actually take it)

Cons

You will have almost zero marketable skills after working with Fast for a couple of years. HR brags about FASTs high retention rate, but I believe a major part of that is the fact is that fact that implementation consultants at FAST do not have marketable skills to go anywhere else. There is almost zero effort made towards employee development. Most people who leave FAST have to start their careers over. This job will not help you progress in your career. To compound this, the prospect of working for FAST long term until retirement is tough. There is no 401K matching or retirement plan. There is profit sharing, which is nice, but it’s too small to compensate for no 401k matching. You will have will very little say in where you live or how long you will live there. If you work with FAST, plan on not having control over this aspect of your life for the rest of your career with FAST. You can take a pay cut to stay in one place, but the penalty is huge. The penalty gets higher as you stay with FAST longer, and after a few years you will make well below industry standard if you take it. It’s difficult to build wealth when you can’t really buy a house and have to move every of couple of years.

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Fast Enterprises Response
6y
Thank you for your honest and constructive feedback. FAST defines career success and progress this way: 1) Employees have financial security and compensation that increases over time. 2) They work within a supportive community with people they like, respect, and learn from, a community that extends beyond the workplace and includes their families. 3) Employees face new challenges regularly. They meet these challenges with the support of their teammates and in the process gain knowledge, develop new skills, and grow their responsibilities. 4) Employees’ efforts improve society and serve the public good. 5) Employees and FAST benefit from a symbiotic relationship wherein both are loyal to one another, act in a spirit of concern and mutual benefit for one another, and work to improve one another. Employees are not treated indifferently as replaceable commodities and FAST is not treated indifferently as a source of income or as a steppingstone. FAST does develop the knowledge and skills of its employees. However, we do so for the purpose of helping FASTies be as effective as possible at FAST, serving FAST clients. We do not develop our employees for the purpose of making them “marketable” to another company. We believe the skills FASTies learn have great value to other organizations, but that is not our focus. If there is additional training or certification that interests you and you think will benefit your work at FAST, we encourage you to speak to your Project Manager, HR or a Partner. While “job hopping” is more common these days, it remains to be seen whether it results in greater satisfaction or benefit for people over the long run. We believe in encouraging people to pursue their goals, whether or not that means staying with FAST, no matter how long they’ve already been here. Though you choose to see your situation in a negative light, it is important to recognize that where you work is, ultimately, a reflection of your priorities and your personal choice. While some people like yourself may stay with FAST for the negative reasons you describe, many more of our employees tell us they stay because their definition of career success and progress aligns more closely with ours. In the spirit of continual improvement, and working to improve the FAST experience for employees, at this time there are actually changes in the works related to your recommendations for improvement.
3.0
Apr 30, 2024

It’s a Mixed Bag

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Great benefits -Generous pay -Earning potential with OT -Travel opportunities

Cons

COVID demonstrated that flexibility was possible. While Fast leverages remote work when they want to, they are very much committed to the rigidity of in office work schedule, even preventing employees from working from anywhere other than home on days they’re allowed to work remotely. Fast has different office locations across the country and, post-COVID, many of their clients have differing schedules including being fully remote, and hybrid. Initially after COVID, the clients dictated the remote or hybrid schedule of Fast employees working at that site. As of 2024, they forced everyone back into the office a minimum of 3 days per week. They’re also really struggling to get experienced people to move, because people tend to want to settle at some point in their lives.

1.0
Mar 18, 2022
Recommend
CEO approval
Business Outlook

Pros

-likely good starting pay unless you're admin or have worked in other jobs where you know what could make (mainly if you're a developer) -they pay for your move -full health care coverage for you, your partner and kids -typically above average annual raises

Cons

Honestly I could write a novel for all my issues with FAST but here are the main ones - if you're on an active rollout, you're expected to work overtime. my last project I regularly worked maybe an extra 20-45 hours overtime ever week for about 6 months straight. I joked with a friend that it was a good day if I only worked 10 hours. while they don't force overtime, it is an expectation that things get done no matter what even to the detriment of your own personal life. - if you're a woman, unfortunately you're constantly wondering if your guy co-workers aren't listening to you because you're a trainer or a woman. this can be applied to the men who are project managers or developers. thankfully for me I've never experienced sexual harassment, but I've known plenty of women who have. some didn't feel comfortable talking to HR, because the ones who did, nothing came from it. the men are still employed with the company and now you just know the men you should avoid. -even though we successfully implemented our software during the entire pandemic, and were even congratulated by the partners, our 'reward' is you can work from home 30 days of the year. -you can tell pretty quick who is drinking the "FAST kool aid" which means they're not to be trusted with your personal thoughts on anything related to the company because inevitably somebody higher up will hear about it. -they do encourage work life balance, but only when it's convenient. they do have resources for you, and they're constantly encouraging happy hours or other drinking events. you're expected to sacrifice a lot when you're on an active rollout. Also they seem to forget some people don't drink alcohol? you'll at least get some side eye for missing happy hour events or worse, it actually affects how people work with you (see Kool aid comment). -if you are struggling with your workload and need help, this really depends on your project manager and what headquarters is thinking at the time. it's entirely possible you won't get any additional resource, or by the time you need one, it's too late because the workload is already overwhelming. - every project is its own little world, every project I've been on has been a completely different experience. I've had project managers who are major micromanagers who had me work overtime due to their needs (say like reporting) and I've had a project managers who leave me alone because they trust my judgment. but every time you go on a new project you have to start all over again and navigating however that project manager works. it's exhausting trying to figure it out. - I'm very disappointed in FAST's commitment to diversity, it's a predominantly white company. Because I'm friends with a variety of people in the company, I know this is stemmed from recruiting. if you go to their LinkedIn page, you'll see they post maps of where they're currently recruiting..... and notice what schools they are NOT going to. You can also see posts of what they do care about and notice when they DONT post something (for example nothing for Black History Month but a multiple posts for Women's History Month) then it certainly continues with lack of support within the company. During the George Floyd protests, I remember a partner emailed something completely neutral and I can think of at least 3 people who quit within a year and they told me that was the email that did it. But don't worry, a shooting in Atlanta where sadly multiple members of the Asian community were killed warranted an email saying with we stand with against asian hate (which yeah... I hope so). But during the Jan 6th capital invasion, we still had to work and no email was sent.

Viewing 13 - 15 of 1,390 Reviews

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