Fastenal reviews

3.4

61% would recommend to a friend

(5,824 total reviews)

Daniel Florness

75% approve of CEO

56% positive business outlook

Fastenal has an employee rating of 3.4 out of 5 stars, based on 5,824 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Fastenal employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

6K reviews
3.0
Dec 19, 2010
Recommend
CEO approval
Business Outlook

Pros

Working for Fastenal can give you the opportunity to make a lot of money if you are really motivated, have a good area, have good people under you and have a little luck. I've seen complete morons make at least 50K/year. When I started with the company back in 2006 I started as assistant manager, which is now an OSP. I made 2300 per month salary and about 500 bucks commissions. That was great for me, I has no real experience and no college degree. Within 10 months I was promoted to GM. The next year I landed some big accounts was able to make about 60K. The next year I was on track to make about 75K and then the economy took a dump. I think I made 48K. If you have a good area with lots of potential you can make really good money. I know a manager that makes about 10,000 per month in commissions. If you can pull out about 60,000/month in sales you can make about 2,000 a month in commissions if you have good growth. If you really want a long lasting career you better suck up to everyone above you. Get in good, ride someones coat tails, be political, throw others under the bus etc.. YOU MUST WORK HARD. If you want to make money you better bust your @ss.

Cons

Fastenal will hire just about anyone. They will throw you immediately into the fire and if you dont survive they will just replace with some other knuckle head. They do have training, but chances are you will not receive any formal training until about a year in. You usually will get the chance to be manager only because you manager quit or was fired, which happens all the time. I have met very few people who have been with fastenal for more than 5 years. As long as you suck up to your DM you should be ok. Personally I think being an OSP (outside sales person) is the way to go. You dont make as much money but you have almost no responsibility on your shoulders and you can just blame your GM or lack of training on sucky numbers. The best is when your DM could sell a hamburger to a staving person and yet they want to tell you how to do things. The DM's in the company have found it easier to manage by intimidation than by inspiration. Apparently it takes too much work to inspire people and invest in their growth. It's much easier and lazier to just fire off angry emails and threaten jobs. The poison spreads company wide. It comes from never having any great leaders to model yourself after. You just do what the last guy did and hope for the best. All the great leaders find their way to other better companies. If any of you wonder why your pay is so crappy, just ask Will who makes like 4 million a year off of you, or Ken who makes 750K. Guess what? If every DM, RVP, VP and the CEO all died today Fastenal would still make money. What would happen if every GM and OSP left? You'd be up SH!TS creek!

3.0
Dec 14, 2010
Recommend
CEO approval
Business Outlook

Pros

-They will hire just about anyone, so it's a good place to gain work experience, especially for the college student. -I started at $10/hr, which probably sucks in many parts of the country, but where I live, the cost of living is pretty low. Not bad starting pay for a part time gig. -A lot of people complain about the lack of training. This is how you weed out the ones who are lazy and don't want to think. I ask questions all the time, and I've never had someone refuse to help me out. The knowledge and help is there, you just have to ask people (and know who to ask). -It's easy to move up if you're somewhat intelligent, punctual, and a hard worker. There are so many lazy, unorganized people that it's easy to stand out.

Cons

-Fastenal is INFESTED with "Corporate Culture", so much to the point that it impedes the company's ability to actually get work done. I feel sorry for the managers...they spend the majority of their time (well, maybe "waste" is a better word) reading memos, emailing, doing reports...all so some manager higher up the ladder can pretend that they know what's going on in every department and warehouse. My manager has upwards of 150 emails a day. That is completely unnecessary. -They refuse to hire enough workers to get the job done, and then go and place unrealistic expectations on the few employees they have. Sad, because the location I work at is incredibly far behind. Hiring more workers costs money up front, but it's better than losing millions (yes, millions) on product that customers order and never receive. That's a good way to lose important customers. -High turnover (that's why it's so easy to move up...positions are always opening up).

2.0
Dec 8, 2010
Recommend
CEO approval
Business Outlook

Pros

Great place to start and learn about the industry. Good training programs. It can be a fun place to work.

Cons

You are expected to do a lot of important jobs and are not paid well at all. Won't give more hours even though it would really be beneficial to the customers and in turn Fastenal.

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