Fastenal reviews

3.4

61% would recommend to a friend

(5,824 total reviews)

Daniel Florness

75% approve of CEO

56% positive business outlook

Fastenal has an employee rating of 3.4 out of 5 stars, based on 5,824 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Fastenal employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

6K reviews
1.0
Jun 16, 2010
Recommend
CEO approval
Business Outlook

Pros

learn alot about sales and product knowledge - if you are willing to teach yourself. Great stepping stone to a real career.

Cons

too much to list. Do you have atleast a week to get started. Unfair pay,unreasonable hours, unreasonable management,paycheck deductions and low commissions. The company has grown beyond themselves. The employess have become a number now. Either a positive # or negative # depending on your position and your numbers. Every time they give you a number to work on improving and you suceed - they just find another number to complain about. They run liability insurance on their branch-based vehicles so that they save money, then they back-charge the branch for vehicle repairs when they are damaged. These charges come off the profitability of the branch and thereby affect the commissions of the branch employees while corporate continues to enjoy the profits. They force the branches to charge un-reasonable freight charges on every invoice to pad the profits.Then they complain thats the branches are not charging enough freight. The branch locations have to work their asses off to pay for the warehouses and corporate employees and are still treated like second-hand citizens.

2.0
Jun 2, 2010
Recommend
CEO approval
Business Outlook

Pros

-Discounts are a benefit if your a gear head, fastener prices are great for employees, not so much everything else. -Quick days, you will always be busy -Other employment options, Since you work with so many different companies, you are putting your skills on show for other employers, I was offered five different jobs while just behind the counter -While some may not appreciate it, I enjoyed having to call vendors for P/A. Being from west coast, getting to call the EC and be able to say I spoke to people from six states in a day was kinda fun. -Frieght, Blue Global is actually pretty effective, minus any IHUB mistake

Cons

-Expectations, sales goals are out of sight. Unless a branch has exclusive rights to plants and mills, you wont hit goal. -Hours, read any other post, its a recurring theme, too many hours, not enough pay, and for the most part, those hours are all understaffed. -Prices, I felt like an A*%hole telling people certain prices. Their markup structure is shameful. Ask any employee who had to endure the customers reaction to certain quotes, being put down by mill workers and not being able to say anything back is just the highlight of my days *scarcasm*

3.0
Jun 1, 2010
Recommend
CEO approval
Business Outlook

Pros

If you work on your own and make sales, most managers will leave you alone. Outside sales you can leave the store which is nice.

Cons

They want you to sacrifice you life. 50plus hours a week is expected. A min of 50 hours is expected for under 30k a year. It's not hard labor, but you are not considered a "team" player if you don't give 55hours a week. Get there at 7am and leave at 5:30pm. You are also expected to give up a weekend saturday every once and a while to help other stores move or whatever. no pay for that.

Viewing 5746 - 5748 of 5,824 Reviews

Glassdoor has 6,170 Fastenal reviews submitted anonymously by Fastenal employees. Read employee reviews and ratings on Glassdoor to decide if Fastenal is right for you.