Favor reviews

3.6

62% would recommend to a friend

(262 total reviews)

Keith Duncan

65% approve of CEO

51% positive business outlook

Favor has an employee rating of 3.6 out of 5 stars, based on 262 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Favor employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

262 reviews
3.0
Mar 27, 2018

Great if you’re looking to be your own boss

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Favor offers a flexible schedule and the ability to be your own “boss.” There’s no micromanagement at all. I’ve discovered new restaurants and new routes along the city as I ran favors. You get to choose your own schedule and work as little or as much as you want.

Cons

I wouldn’t necessarily say this is a con, but there is a ton of driving involved. You don’t really realize the amount of driving you will do until you’re actually running favors. It is extremely difficult to get on the schedule if you don’t have early access. Now I don’t even bother to try. I just run on demand. I have a 4.98 star rating and cant get on the schedule bc it’s full the next minute it comes out. You have to accumulate a lot of hours to turn a profit after factoring gas, time and vehicle maintenance. Sometimes orders can be vague and customers literally expect you to read their mind. So you end up asking a lot of questions. It really helps if you have previous experience as a server or some other customer based industry. Then you’ll know the right questions to ask, such as “how would you like your burger cooked?” Or “corn or flour tortillas?” It can be a challenge running favors downtown where parking is limited. I’ve found myself walking several blocks from parking to the destination to avoid pricy garage parking. This increases the favor run time and I’m rushing to keep the food from getting cold. I get a cold “vibe” from some restaurant employees because they’re familiar with Favor and know they won’t recieve a tip from us/the Favor customer. I’ve pulled money out of my own pocket to tip on large orders because I’ve felt so bad leaving nothing on the tip knowing they took the time to gather the order correctly. Sometimes I’ve ran favors across town, just to recieve a $2.00 tip and $2.10 delivery fee. I feel like the minimum tip should be increased on favors that require the runner to drive across town from the restaurant to their home/business. Because you are technically an “independent contractor.” You are not offered health insurance or any other type of benefits.

1.0
Feb 14, 2017

Straight Crooks

Recommend
CEO approval
Business Outlook

Pros

It was good to make your own schedule

Cons

They make you file your taxes where your earnings are inclusive of the favors people pay.. for instance favor said I earned $22,000 when that is not even remotely true.. this is the case because when someone orders food and the total is $33 + $5 tip favor says i earned $38 and $33 were "business expenses" and the $5 tip was my earnings. They hire you as independent contractors to cut out any liability and obviously for tax purposes. Straight modern millennial crook like behavior.. and Im 23 Im a millennial with a BSBA double major but I would never ever run a business messing with employees like this.. its straight ridiculous

3.0
Nov 5, 2016
Recommend
CEO approval
Business Outlook

Pros

Okay benefits. free food here and there. i believe austin gets a bit more perks since they are HQ but i think those benefits should be offered to other employees.

Cons

I was getting paid $58,000 as a former entry level support employee at my previous job. As a manager at Favor, I was getting paid only $47,000. And it's a hell of a lot more work. They want you to be available at all times and keep people from quitting and retention is drilled down your throat. For managing 1600 runners in your market, pay me a bit more. Let us work from home time to time. Not all the time, but I live 45 minutes away from the office and it's not necessarily needed to be in the office all the time.

Viewing 10 - 12 of 262 Reviews

Glassdoor has 781 Favor reviews submitted anonymously by Favor employees. Read employee reviews and ratings on Glassdoor to decide if Favor is right for you.