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      FedEx Office

      Part of FedEx

      Engaged Employer

      FedEx Office reviews

      3.6

      67% would recommend to a friend

      (3,764 total reviews)
      avatar

      Brian D. Philips

      70% approve of CEO

      54% positive business outlook

      Ratings by demographic groups

      FedEx Office has an employee rating of 3.6 out of 5 stars, based on 3,764 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FedEx Office employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Reviews by job title

      4K reviews
      3.0
      Nov 9, 2012

      Asst Store Manager

      Assistant manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      not bad benifits pay ok

      Cons

      hard work always short handed

      1.0
      Nov 7, 2012

      What a joke!!

      Assistant manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Climate controlled work....that's about it. They promise you the moon and don't follow through. FedEx took a once GREAT company (Kinko's) and turned it into a corporate monster!!

      Cons

      They took a copy company, that once cared about the "customer experience" and turned it into a shipping company that does copies. They are more concerned about selling retail stuff than the customer experience.

      3.0
      Nov 6, 2012

      Good company going through a rough patch.

      Senior center manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great people and customers, a different story to hear every day, very diverse, many locations to work at, good opportunity for advancement, excellent benefits package for full-time employees, okay benefits for part-time employees, strong backing from parent corporation (FedEx Corp).

      Cons

      Micro-management is setting in from COO on down, company moving toward cookie-cutter fast-food mentality and away from consultative needs-driven service. Customers have always known FedEx Office (Kinko's) was not the low-price leader and instead have visited for the dominating service, but more and more that service has become quota-driven and less personalized.

      Viewing 3490 - 3492 of 3,764 Reviews
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      ReviewsFedEx Office reviews

      Glassdoor has 3,845 FedEx Office reviews submitted anonymously by FedEx Office employees. Read employee reviews and ratings on Glassdoor to decide if FedEx Office is right for you.