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      FedEx Office

      Part of FedEx

      Engaged Employer

      FedEx Office reviews

      3.6

      67% would recommend to a friend

      (3,761 total reviews)
      avatar

      Brian D. Philips

      70% approve of CEO

      53% positive business outlook

      Ratings by demographic groups

      FedEx Office has an employee rating of 3.6 out of 5 stars, based on 3,761 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FedEx Office employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Reviews by job title

      4K reviews
      3.0
      Feb 18, 2010

      FedEx Office: An American Business Dying of a Thousand Paper Cuts

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The corporate office of FedEx Office employs many truly dedicated team members who often go above and beyond to try to make the business successful.

      Cons

      Unfortunately, the core quick copying/printing industry has largely moved from a mature industry to one in decline. The company constantly struggles to find the next product or service to make up for this loss, but almost always without success. To make a difficult situation even more tenuous, senior management has a track record of of rushing to market products and services that aren't quite ready for either customers to buy or the store team members to provide. So even those products and services that had a decent chance of being successful often fall short due to the rush to market.

      4.0
      Feb 17, 2010

      FedEx Office is still a great place to work even if there are some roadblocks.

      It started with kinko's
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great family feel even though it's parent company is FedEx. Pay is decent, 401K is good, vacation is good and benefits are good.

      Cons

      Very little room for advancement for field based corporate team members, a bit of disconnect between parent company FedEx and FedEx Office. Shipping model does not translate into custom manufacturing. The Kinko's culture has erroded away and the tenured team members who made Kinko's attractive enough for FedEx to buy them are long gone. FedEx needs to cherish the ones that got them where they are.

      1.0
      Feb 14, 2010

      A once great job destroyed

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - The people you work with are generally good people - The job can be exciting and fast paced if you're in the right location

      Cons

      - Senior management is clueless about what goes on in the stores - Customers have been trained for 30+ years that they can abuse the employees and get what they want - District and Regional leadership can run things however they want while corporate screams to the highest hills that every store should do things the same - No oversight of middle-management - Stores are held to 100% execution and compliance while corporate is held to 80% (publicly stated) - "Open communication" goes one way only

      Viewing 3706 - 3708 of 3,761 Reviews
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      ReviewsFedEx Office reviews

      Glassdoor has 3,842 FedEx Office reviews submitted anonymously by FedEx Office employees. Read employee reviews and ratings on Glassdoor to decide if FedEx Office is right for you.