FedEx Office reviews

3.6

67% would recommend to a friend

(3,761 total reviews)
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Brian D. Philips

70% approve of CEO

53% positive business outlook

FedEx Office has an employee rating of 3.6 out of 5 stars, based on 3,761 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FedEx Office employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
2.0
Feb 2, 2010

FedEx Office...

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

awesome software, and good people

Cons

Change frequently, often times without any logic.

5.0
Jan 30, 2010
Recommend
CEO approval
Business Outlook

Pros

The benefits are top notch, and starting pay is more than decent for the job (I came from a background in retail management, in New York no less, I'm kicking myself because I'm starting off with a better wage having less responsibilities). My managers and coworkers are great, and I believe it's due partly to the Store Manager taking the time to select quality employees whose personalities blend well (and with how many people are looking for jobs right now, that says a lot).

Cons

Yes, the economy got hit hard, therefore promotions and raises are being scrutinized more than ever, but running a successful company bears the responsibility of ultimately doing the greatest good for the business. And yes, customers can be difficult, but that's retail! I seriously challenge anyone to step up and honestly say they've never been somewhat of a jerk to an employee because expectations weren't met, or you were just having a bad day. It happens, and if you can't deal with it, look for another line of work. Retail isn't for everyone, but for me, being on my feet and running around all day sure makes the day go by a lot faster than being chained to a desk.

1.0
Jan 26, 2010
Recommend
CEO approval
Business Outlook

Pros

Centers throughout the country, so there's flexibility if you need to move. Team members are great.

Cons

If you really care, the job will kill you. At every moment you are ranked, rated, micromanaged, overtasked and grossly underpaid. No matter how well you are doing, you are always made to feel like you are a failure. The company purports People First, but does not live by that core value. There is a serious disconnect between senior leadership and the field. This serious shortfall, in getting the pulse of the people and taking the best from the people who know best, is running the company into the ground. They preach an open door policy, but don't practice it.

Viewing 3709 - 3711 of 3,761 Reviews

Glassdoor has 3,842 FedEx Office reviews submitted anonymously by FedEx Office employees. Read employee reviews and ratings on Glassdoor to decide if FedEx Office is right for you.