Fidelity Investments reviews

4.1

79% would recommend to a friend

(18,395 total reviews)
avatar

Abby Johnson

84% approve of CEO

77% positive business outlook

Fidelity Investments has an employee rating of 4.1 out of 5 stars, based on 18,395 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Fidelity Investments employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

18K reviews
1.0
Aug 14, 2014
Recommend
CEO approval
Business Outlook

Pros

Nothing, unless you're a masochist.

Cons

Big Brother is watching EVERYTHING you do. All phone calls and all computer use is recorded, timed, measured - Anything you say or do can and will be used against you. Metrics for everything and anything - Did you leave for break on time? (doesn't matter if you're on a call with a client); How many and how long were your bathroom breaks?; Constant coaching of what you said on calls with clients. If you're not perfect, you don't get a raise. They want drones, not humans, you're expected to say the exact same script every single time, no matter what. They should just have employees monitoring calls from clients and push "Button #27" for the script for that question, "Button #92" for script for this question... As soon as you hang up from one call, the next call is coming in, virtually non-stop the whole shift. I'd be surprised if they don't run out of people in the area soon to fill those jobs - they've burned out so many and/or fired so many for miniscule infractions of their rules. Doesn't matter how many 'Kudos' you got from clients that were happy with your assistance.

1.0
Oct 27, 2024

Run for your life.

Recommend
CEO approval
Business Outlook

Pros

I was able to work remote

Cons

I feel great everyday that I am no longer employed at Fidelity. I have never worked for a firm that moved employees to a position that they have never applied for nor expressed a general interest in. Supervisors change all the time. After nearly 2 years I had 7 managers......not much reliability or consistency in training. I also did not see many women on the trading desks. It was very sad to see a company with a female CEO be so lacking in representation. Working with the Boston FI team was insane. The egos. At first working at Fidelity was wonderful. Benefits were amazing but when Fidelity came to the realization that management over hired? It was downhill from there. The process made me hate my job and how we were treated was awful. Managent are robots. Intentional. We know it works. Tell me more. If I hear these word salads again in my lifetime? I will be physically ill. The day I left and turned off my laptop? I never looked back again.

3.0
Apr 16, 2024
Recommend
CEO approval
Business Outlook

Pros

-Good culture and teammates -Strong benefits (7% 401k match, 12 weeks paid parental leave, good health insurance, 10% profit sharing) -Work from home options

Cons

-Between the change from hourly to salary 6 months ago and the absence of any additional bonuses that we used to get (holiday, tax season, retention), I make less money in my third year with the company than I ever did before. -When I was hired, I was sold a story of how quickly you can advance through the ranks of the Planning and Advice team, but they've all but stopped creating new positions to advance to -Metrics for how they measure performance on the sales side is bogus. Basically all sources of "sales credit" are self-reported by each rep and everyone (including managers) has their own interpretations of the policies, so the system rewards misrepresenting how you handle client conversations. -Fidelity laid off 700 people and I had to find out through the news, not through any kind of internal acknowledgment. They still haven't said anything to us internally.

Viewing 46 - 48 of 18,395 Reviews

Glassdoor has 21,240 Fidelity Investments reviews submitted anonymously by Fidelity Investments employees. Read employee reviews and ratings on Glassdoor to decide if Fidelity Investments is right for you.