Fidelity Investments reviews

Fidelity chips away at your soul. By far the worst culture in any place I've worked, and sadly its improved from it was when I started. Know multiple people that currently work and have worked there that don't like there job, but sometimes stay because handcuffed by the money they make, me being part of that group for awhile. -Expected to work lots of OT in sales jobs. -Lower Pay than comparable jobs. -Very tedious and repetitive for most phone sales positions. -Manager half the time doesn't even know your role so that can't help or teach you other than to tell you to work harder, more OT, or give suggestions that have no tangible merit behind them. Part of that is because of the change that happens so often and never gives groups stability within the company. -Worked there for six years and only ever knew the people directly around me. Its ironic as you talk to people all day yet you don't get to know anyone at the job unless your in a higher up positions where you have more leeway to be off the phone for a few minutes. -Entry job is into service group is awful, super strict on when you can go to lunch, break. Basically no flexibility. -Each move up the ladder did get slightly better but its not a good thing when you have to get 4 or 5 promotions before you say to yourself this job is alright.

The best things about Fidelity are also the worst things about Fidelity. 1 ~ If you end up in the wrong department with the wrong boss your life can be a living hell. Fidelity is very liberal in its HR policies which can be good but also means they let things fester for a long time before taking action. There is a percentage of people that will take advantage of this and especially if you are on a small team you may end up constantly covering for a weak link. 2 ~ It is an American dream to start in the mail room and work your way up to VP someday and that is totally possible at Fidelity. In fact, it may be a bit too easy. It is completely common to attend leadership meetings and hear from senior executives "I started on the phones just like you!" Well, that is fine once in a while but at some point you do want people leading you to actually have some training and experience. Fidelity is full of hundreds maybe thousands of Directors, VP's and SVP's that started on the phone "just like you" and it shows. 3 ~ Fidelity has managed to stay out of the news but there are plenty of unsavory things they do behind the scenes. They are currently very worried about the Department of Labor proposed Fiduciary Rule. Their current employer benefits business model is already unethical but if the rule is enacted will be illegal as well. It has long been a major IRA rollover sales lead source to take advantage of relationships with employers to gain access to employees. Fidelity is the world's largest 401k record-keeper and should this lead source be taken away it will be a huge hit to their personal investing sales model in which two thirds of the new assets are from internal rollovers. The Fidelity brokerage business would be nowhere near what it is today without having taken advantage of these workplace business relationships.