Files.com reviews

2.9

43% would recommend to a friend

(50 total reviews)

Kevin Bombino

41% approve of CEO

49% positive business outlook

Reviews by job title

50 reviews

Reviews about "Culture"

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1.0
Apr 3, 2026
Recommend
CEO approval
Business Outlook

Pros

They used to give catered breakfast.

Cons

This company suffers from deeply problematic leadership and a chronically unhealthy culture. The environment feels unstable, isolating, and driven more by the CEO’s whims than by any clear, long‑term vision. Senior leadership is heavily centralized around the CEO, who appears more self‑focused than future‑focused, with little evidence of a coherent strategic vision or meaningful goals for the organization. Decisions are frequently made “because the CEO said so,” creating a culture of fear and compliance rather than collaboration or healthy debate. Leaders rarely show the courage to challenge questionable decisions, which erodes trust and discourages honest feedback at every level. The interpersonal environment is often demoralizing, with employees being berated or put down in ways that drag down morale and make the workplace feel, at times, hostile rather than supportive. Instead of elevating people, the tone from the top tends to bring teams down, validating many of the concerns raised in other negative reviews. Over time, this behavior creates an atmosphere where employees expect criticism instead of coaching and are more focused on avoiding the spotlight than doing their best work. Communication and transparency are also serious weaknesses, especially between remote and in‑office staff and across different teams. Remote and in‑person employees are largely siloed, with little understanding of what is happening elsewhere in the company, which leads to confusion and a lack of cohesion. Entire teams or individual employees are sometimes let go without clear, timely communication, leaving others to discover major changes months later and further undermining any sense of stability.

2.0
Dec 30, 2025

Choose Your Own Adventure

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The experience here will look good on your resume in the future. Some roles are compensated very well.

Cons

Chaotic culture, poor job stability, inadequate training. The reviews with one or two stars are the most reflective of my time at Files.com. I was personally encouraged to write a positive GlassDoor review by my manager while I was there. They did not offer to compensate me for it. They simply kept checking in with me to make sure I had done it. My manager was actually a really good guy. I do not think he was the one driving this exercise. From my perspective, I believe he was being pushed to do this.

5.0
Nov 7, 2025
Recommend
CEO approval
Business Outlook

Pros

State of the art product- full stop. As a seller, I can be 100% confident that there is not a better solution on the market for our ideal customers, and it isn't close. Our engineers, product team, support, and onboarding teams are all insanely talented. It's exciting to be involved with a premier product, solving complex, critical problems for large companies. The work is rewarding. For sellers: the opportunity is high. Six and seven figure deals with the top companies in the world. New sellers also get a generous ramp. General Pro's for remote/in office: -My opinions and voice typically feel heard. -The company does ALL of the little things right that focus on the quality of life for employees. -Work isn't "family." Work is work, and your personal time is extremely respected. -Solid benefits. -PTO means PTO. Also you don't need to use it for the last week of the year, which we just have off. -For ANY business trip, they allow you to stay an extra two days on the company, and they encourage you to bring your partner/spouse/etc. I am in office in Austin, and love it: -Great lunches every day (you get to select your individual meal, not catered) -Beautiful building and working space, paid parking, nice gym, you name it.

Cons

As you can see, a lot of people don't like Kevin's (our CEO's) managerial style. He can be brash, and direct. The annoying part is that he is almost always *right*. You can't take his criticism personally, as it typically results in the best, quickest fix to the problem without wasting time. For what it is worth, none of the employees that work in Austin with him have quit. So, the people that work with him every day don't seem to get so offended from the same type of feedback/criticism - there is something to that (don't know what, but something). There's a human element there that needs to extend to our remote employees (while still allowing them to work remote obviously).

Viewing 4 - 6 of 50 Reviews

Glassdoor has 94 Files.com reviews submitted anonymously by Files.com employees. Read employee reviews and ratings on Glassdoor to decide if Files.com is right for you.