Files.com reviews

2.9

43% would recommend to a friend

(50 total reviews)

Kevin Bombino

41% approve of CEO

49% positive business outlook

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50 reviews

Reviews about "Culture"

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1.0
Oct 27, 2025
Recommend
CEO approval
Business Outlook

Pros

Most of the people are good to work with, or don't know that what they're learning from the CEO is likely actively harmful to their careers.

Cons

The documented company values do not in any way align with reality. The management culture is highly toxic. It revolves around micro-managing everything and publicly belittling anyone who doesn't lick the CEO's boots the right way. The CEO thinks that he can fire his way to a high performing team, instead of careful hiring and helping people grow. There are zero opportunities for growing your career. If you try to stretch or step out of your role to grow, it will be met with open hostility or passive aggressive comments in Slack or in the company's issue tracker. There is no internal mechanism to provide feedback about how to improve the company/culture/product that won't make you a target for a public lashing. Folks are penalized for not communicating enough, or forced to make themselves a target for public shaming. The toxic communication culture trickles down in to how managers treat their reports. The toxic nature is papered over under the idea that they're just communicating facts. All business related communication is done in Slack, which has its history deleted on a rolling basis, so there are no receipts.

1.0
Sep 24, 2025

DO NOT WORK AT FILES.COM

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Worked with great people, benefits were good, and the product is solid.

Cons

The potential is undermined by a culture of micromanagement and fear. Leadership is highly centralized around the CEO, who inserts himself into every communication and decision, leaving no room for anyone to operate independently. Turnover is extremely high, and many employees have been fired due to questionable or arbitrary reasons. Communication policies like banning Slack direct messages were implemented to increase oversight, not collaboration. In some cases, employees were publicly berated for minor mistakes by the CEO, fostering a culture where fear and blame are rewarded over accountability and growth. Whole departments were dissolved for one employee's mistake. The stress of working in this environment is substantial. All employees walk on eggshells daily, concerned about whether they're next to be fired. The toll this takes on mental health far outweighs any compensation or benefits. If you value professional growth, stability, and a healthy work environment, look elsewhere. Protecting your peace of mind is worth more than any paycheck.

1.0
Sep 12, 2025

Do not work at Files.com

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Food, travel, and the employees that are left

Cons

Do not relocate for this company. Many people have relocated only to be let go within the first year of working here. We are consistently shrinking and are not able to replace at the rate that people are quitting/being fired. Your position here no matter what department is constantly threatened for termination or you’re worried that you’ll be fired for a small human error that gets blown out of proportion. I have watched entire teams be dissolved within a day or employees be terminated because they are not liked by upper management. The CEO publicly berates any and all employees and upper management is so afraid of him that they will either throw employees under the bus for their own mistakes or allow them to be terminated in order to save their own jobs. The CEO is also involved in ALL the departments and ALL decisions need to be signed off or approved by him. This is not only time consuming but makes departments that are not in his wheelhouse be forced to experiment with his ideas. The justification for implementing these ideas are typically just because he said so. We are also not allowed to DM so that he can see any and all communication for every department and he’s not afraid to call you out or publicly shame you for how you asked a question. Overall, my experience here has been extremely toxic and you should seriously consider other options before working here.

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