First Cash reviews

3.7

67% would recommend to a friend

(837 total reviews)

Rick Wessel

73% approve of CEO

71% positive business outlook

First Cash has an employee rating of 3.7 out of 5 stars, based on 837 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Cash employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

837 reviews
2.0
Nov 9, 2018
Recommend
CEO approval
Business Outlook

Pros

Laid back Doesn’t matter if you’re late

Cons

Bad pay Bad management You are always reminded that you’re replaceable Impossible goals so commission is affected Lots of gossip Employees don’t care Management doesn’t care No medical for associates You get suspended if you have to call in even if it’s an extreme emergency and you have paperwork to prove it. It’s laid back and can get slow, but that’s bad for your commission. Can’t take PTO between November-January Management plays favorites Lots of rumors spread Lots of sexual harassment Start all associates at same pay rate even if you have years of experience and other people have zero experience.

4.0
Nov 7, 2018

Pawnbroker

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Friends you can make there are great

Cons

customers are a real pain

1.0
Oct 21, 2018

Pawn broker

Recommend
CEO approval
Business Outlook

Pros

401k sharing plan HSA is amazing Discounts on merchandise DMs all around great esp regional mgr

Cons

Not enough employees at stores with higher volume of customers Not enough security human wise for stores in areas where crime is higher therefore putting employees and customers at risk in case of theft among other things Impossible to get paid vacation days off even with months notice, lots of time worked off the clock which is illegal as well as receiving your paid sick time is virtually impossible. Did not get compensated for PTO or vacation time when I left company after being harassed into coming into work instead of doctors appt. that was very crucial and ended up with me in the emergency room as well as a 4 day hospital stay.

Viewing 355 - 357 of 837 Reviews

Glassdoor has 978 First Cash reviews submitted anonymously by First Cash employees. Read employee reviews and ratings on Glassdoor to decide if First Cash is right for you.