First Cash reviews

3.7

67% would recommend to a friend

(837 total reviews)

Rick Wessel

73% approve of CEO

71% positive business outlook

First Cash has an employee rating of 3.7 out of 5 stars, based on 837 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Cash employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

837 reviews
3.0
Oct 17, 2018

Shift leader

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

great co workers to work with

Cons

lots of change within the company

2.0
Oct 13, 2018

Before You Apply

Recommend
CEO approval
Business Outlook

Pros

As full time you get all benefits vacation and sick days in Chicago

Cons

First cash bought them so the company has gone down hill from anty customer policies to all employees are threaded as some time of criminals auditors do no know how to do their job so after an audit they can’t find usually around 30 items so you have to do it for them new policies pop out on the weekly basis they want weekly audits they want you to increase the loan balance but don’t loan too much they expect you to melt gold ASAP cutting company income in sales but expect you to make sales but customers have to buy warranties. It’s a very stressful place now and the stores located in ghetto areas are not the safes the trash is always out and making threats expect about 3-5 robberies a year in south districts

Viewing 358 - 360 of 837 Reviews

Glassdoor has 978 First Cash reviews submitted anonymously by First Cash employees. Read employee reviews and ratings on Glassdoor to decide if First Cash is right for you.