First Cash reviews

3.7

67% would recommend to a friend

(837 total reviews)

Rick Wessel

73% approve of CEO

71% positive business outlook

First Cash has an employee rating of 3.7 out of 5 stars, based on 837 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Cash employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

837 reviews
5.0
Jan 4, 2017

CA

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good pay for the work

Cons

Merger has made hostile environment

1.0
Dec 29, 2016
Recommend
CEO approval
Business Outlook

Pros

Commission and working with a small crew

Cons

Hourly pay is a joke 11.00 to be a store manager 😂hours are crazy can work 7am to 8 pm 5 times a week the stores are always short handed as a store manager you have to many different roles and jobs to do for the pay do audits train crew hire people etc for 11.00 a hour its not worth the stress

1.0
Dec 29, 2016
Recommend
CEO approval
Business Outlook

Pros

The best thing about working at Cash America was the frontline employees. Meaning the employees who dealt day to day with customers. The frontline doing the best they can to help customers and even go beyond the call of duty.

Cons

They claim work life balance but how is their balance when your a Manager working 70hrs a week. The pay is not that great for frontline Managers (District Managers are not frontline) and pawnbrokers. Bonuses are non existent for managers and not great for pawnbrokers. As a Manager you will work 12 hrs days while eating on the go. Sun up to sun down is not balance. All managers are not held accountable the same way. Favortism based on tenure and likability with the company.

Viewing 502 - 504 of 837 Reviews

Glassdoor has 978 First Cash reviews submitted anonymously by First Cash employees. Read employee reviews and ratings on Glassdoor to decide if First Cash is right for you.