First Cash reviews

3.7

67% would recommend to a friend

(837 total reviews)

Rick Wessel

73% approve of CEO

71% positive business outlook

First Cash has an employee rating of 3.7 out of 5 stars, based on 837 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Cash employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

837 reviews
1.0
Jan 12, 2017

Sad Times At Cash America/ First Cash

Recommend
CEO approval
Business Outlook

Pros

It's a Job. Decent medical coverage.

Cons

Just left after over 10 years of service. Why? Work/ Life balance is non existent. Managers work minimum 50+ hrs and Weekends are mandatory. Bonuses have disappeared, Looks for Salaries to be "restructured" this year (ie, store personnel are getting the shaft). The company used to care about it's employees and used to be a fun place to work. All that disappeared when the company went public and now it's soulless. Run away from this place!

5.0
Jan 9, 2017
Recommend
CEO approval
Business Outlook

Pros

Excellent District Managers and great customers. You meet new people everyday, which is awesome.

Cons

They are open on Sundays, which started a few years ago. Also company mergers are not good. Cash America tends to let go of seasoned employees that actually made the company of what it is today.

4.0
Jan 6, 2017

District manager

Recommend
CEO approval
Business Outlook

Pros

Stable company. Great people at the store level.

Cons

Will throw you under the bus to save themselves at any time.

Viewing 499 - 501 of 837 Reviews

Glassdoor has 978 First Cash reviews submitted anonymously by First Cash employees. Read employee reviews and ratings on Glassdoor to decide if First Cash is right for you.