First Cash reviews

3.7

67% would recommend to a friend

(837 total reviews)

Rick Wessel

73% approve of CEO

71% positive business outlook

First Cash has an employee rating of 3.7 out of 5 stars, based on 837 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Cash employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

837 reviews
3.0
Sep 28, 2016

Store manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

training is great until you are at your own store. then you're on your own

Cons

not enough help during busy part of year

2.0
Sep 26, 2016
Recommend
CEO approval
Business Outlook

Pros

Cash America Pawn is a fast paced loan / retail environment with great job stability. Offers above average vacation time.

Cons

Constant policy changes leave shop staff in a confused state which makes for an unhealthy work environment. It would not seem that this company has been operating for 20+ years with the constant change in policies / procedures. Happens several times EVERY month , at least!

2.0
Sep 26, 2016

WAS a great company

Recommend
CEO approval
Business Outlook

Pros

Pay and incentive program was great in 2006-2010...then they restructured the incentives plan to make it difficult to bonus. I enjoy the pawn business. BUT you have to have butt-kissing skills to progress in the old boys club.

Cons

Georgia (falcon) acquisition was the destruction of 10,20,30 yr service employees. I believe the company new it was going to be selling 4 years ago.

Viewing 526 - 528 of 837 Reviews

Glassdoor has 978 First Cash reviews submitted anonymously by First Cash employees. Read employee reviews and ratings on Glassdoor to decide if First Cash is right for you.