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      First Cash

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      First Cash reviews

      3.7

      67% would recommend to a friend

      (837 total reviews)

      Rick Wessel

      73% approve of CEO

      71% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.9

      Career opportunities

      3.5

      Culture & values

      3.5

      Senior management

      3.5

      Compensation and benefits

      3.2

      Work/Life balance

      First Cash has an employee rating of 3.7 out of 5 stars, based on 837 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Cash employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      837 reviews
      1.0
      May 23, 2022

      Talent Reduction

      District manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Interesting Industry Decent commission structure Simple business model.

      Cons

      Poor upper management since merger with Cash America. Most multi-unit CA talent has been systematically eliminated and replaced with glorified store managers. The salaries offered the replacements is 30-40% less than what the going rate was for multi-unit managers prior to the merger. Most employee engagement along with quality training has been eliminated. A very cost cutting type mentality for anyone below the regional level.

      5.0
      May 18, 2022

      Great commission structure

      Assistant manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great commission structure. Chill retail job, no formal education requirements.

      Cons

      Hours of work are retail based.

      Viewing 136 - 138 of 837 Reviews
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      ReviewsFirst Cash reviews

      Glassdoor has 977 First Cash reviews submitted anonymously by First Cash employees. Read employee reviews and ratings on Glassdoor to decide if First Cash is right for you.