First Cash reviews

3.7

67% would recommend to a friend

(837 total reviews)

Rick Wessel

73% approve of CEO

71% positive business outlook

First Cash has an employee rating of 3.7 out of 5 stars, based on 837 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Cash employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

837 reviews
1.0
Sep 28, 2015
Recommend
CEO approval
Business Outlook

Pros

Employees that you hire and work with can make the experience fun and exciting.

Cons

Change in direction is always inconsistent. The company used to treat you as family now your a number. They run the company with the motto "I don't care what you have done for me. What can you do for me now." Upper management and middle management will continue to have high turn over with the way they changed the way they manage their front-line employees. FEAR is not the way. 55+ hour work weeks with no appreciation.

1.0
Sep 13, 2015

Cash America

Recommend
CEO approval
Business Outlook

Pros

The company has an excellent benefits package. There are also some unique perks including great deals on high demand items.

Cons

No accountability at director and above level. Very poor decision making at CEO and executive level that cost several people their livelihood and established relationships.

3.0
Jul 9, 2015

Supervisor

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It was a nice company to work for no one always over your shoulder

Cons

Sold company to a horrible competitor with no warning which was so wrong to me a dedicated employee of 8 years

Viewing 136 - 138 of 837 Reviews

Glassdoor has 978 First Cash reviews submitted anonymously by First Cash employees. Read employee reviews and ratings on Glassdoor to decide if First Cash is right for you.