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      First Citizens Bank

      Engaged Employer

      First Citizens Bank reviews

      3.7

      66% would recommend to a friend

      (1,357 total reviews)
      avatar

      Frank B. Holding Jr.

      78% approve of CEO

      64% positive business outlook

      Ratings by category

      3.8

      Work/Life balance

      3.7

      Culture & values

      3.7

      Diversity & inclusion

      3.5

      Compensation and benefits

      3.5

      Career opportunities

      3.4

      Senior management

      First Citizens Bank has an employee rating of 3.7 out of 5 stars, based on 1,357 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Citizens Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      3.0
      Dec 15, 2009

      Good Place To Work

      Project manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Stable, Family Oriented, Fair, Solid Foundation, Responsive

      Cons

      stuck in ways, not much room for growth - position or salary

      5.0
      Jun 25, 2009

      I loved working here.

      vice president business banker iii
      Recommend
      CEO approval
      Business Outlook

      Pros

      This is a fantastic bank to work for. My boss was great and very supportive. I had to leave for personal reasons, but would definitely work there again.

      Cons

      The benefits were a little expensive and they won't pay for cell phone reimbursement.

      4.0
      Jan 24, 2009

      Not the Best, Not the Worst

      Financial services representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      First Ctiizens being a small bank in some ways has more opportunities for advancement since there isn't a much competition as at larger institutes. The small size makes for a more intimate working environment, and the fact that sales arent comission based makes it so employees aren't at each others throats trying to make a sale wether or not the client will even benefit fron the product.

      Cons

      The technology is lagging far behind other banks. Both internal technology and what is offered to clients through the onlins system. It makes maintenance and account opening more challenging when it could be streamlined with the right programs. There aren't any incentives to bring clients, no bonuses for referring someone or opening an new account. Which makes it hard to bring in new business when we aren't giving clients a reason to bank here.

      Viewing 1354 - 1356 of 1,357 Reviews
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      ReviewsFirst Citizens Bank reviews

      Glassdoor has 1,496 First Citizens Bank reviews submitted anonymously by First Citizens Bank employees. Read employee reviews and ratings on Glassdoor to decide if First Citizens Bank is right for you.