Is First Command Financial Services a good company to work for?

First Command Financial Services has an overall rating of 4.4 out of 5, based on over 634 reviews left anonymously by employees. This rating has been stable over the past 12 months. 87% of employees would recommend working at First Command Financial Services to a friend and 88% have a positive outlook for the business. The best reviews about First Command Financial Services have been left by employees working as District Advisor , Financial Advisor and Administrative Assistant .

Does First Command Financial Services pay their employees well?

According to anonymously submitted Glassdoor reviews, First Command Financial Services employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at First Command Financial Services. This rating has been stable over the past 12 months.

How satisfied are employees working at First Command Financial Services?

87% of First Command Financial Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Command Financial Services 4.3 out of 5 for work life balance, 4.6 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at First Command Financial Services?

Financial Advisor (158) , Administrative Assistant (42) , District Advisor (13) , Advisor (7) , Financial Advisor Trainee (6) , Office Manager (6) , Vice President (6) , Intern (5) , Marketing (5) , Trader (5) , Director (4) , Executive Assistant (4) , Accountant (3) , Associate Director (3) , Customer Service Representative (3)

What are the pros of working at First Command Financial Services according to real employee reviews?

"The culture here is great" ((in 43 reviews)); "Great people and you are appreciated" ((in 42 reviews)); "Benefits are great" ((in 26 reviews)); "great training and place to start" ((in 23 reviews)); "Great leadership and mentors to guide you" ((in 18 reviews))

What are the cons of working at First Command Financial Services according to real employee reviews?

"Low pay Mediocre benefits Pay Increases / Merit raises" ((in 17 reviews)); "It was clear from day one that the only thing they want you to sell is whole life insurance." ((in 15 reviews)); "Poor Management & lack of employee motivation" ((in 15 reviews)); "Low salary provided by organisation" ((in 10 reviews)); "Commission and compensation is confusing." ((in 10 reviews))

What are employees saying about First Command Financial Services layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Command Financial Services layoffs and their outlook for job security at First Command Financial Services in 2026.

What are the top reviewed First Command Financial Services locations?

Fort Worth , Colorado Springs , San Antonio , Dallas-Fort Worth , San Diego , Annapolis , Charleston , Mount Laurel , Austin , Orlando , Oak Brook , Alexandria , Dallas , Oceanside , Pensacola , Tampa , Evans , Colonial Heights , Woodbridge , Saint Robert , Anchorage , Papillion , Lawton , Oklahoma City , Washington , Fayetteville , Biloxi , Clarksville , Aurora , Lakewood

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First Command Financial Services

First Command Financial Services reviews

4.4

87% would recommend to a friend

(577 total reviews)

Mark Steffe

92% approve of CEO

88% positive business outlook

Ratings by category

4.6

Culture & values

4.5

Diversity & inclusion

4.3

Work/Life balance

4.3

Career opportunities

4.2

Senior management

4.1

Compensation and benefits

First Command Financial Services has an employee rating of 4.4 out of 5 stars, based on 577 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The First Command Financial Services employee rating is 22% above average for employers within the Financial Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

577 reviews

3.0

Apr 26, 2022

Meh...

Executive assistant

Recommend

CEO approval

Business Outlook

Pros

There were several positive things about my job - my coworkers were great and I still keep in touch with them.

Cons

Some EAs had WAY too much to do, while others were board to tears. Definitely a popularity contents, which isn't a great fit for someone like myself who is more introverted and does not go to happy hour with the team. EAs were also not seriously considered for advancement to other positions.

First Command Financial Services Response

Thank you for taking the time to share your experience working at First Command. We seek to attract and retain talented people by providing employees with opportunities to enhance their professional knowledge and develop leadership skills. We are committed to creating and sustaining a culture that inspires our employees and makes them feel appreciated and part of the First Command family. Encouraging feedback from our employees is part of that commitment, so thank you again for taking time to share your experience.

4.0

Apr 12, 2022

Great

Personal banker

Recommend

CEO approval

Business Outlook

Pros

Great Pay and benefits. Great managers.

Cons

It is a busy call center

First Command Financial Services Response

Thank you for sharing your experience. We appreciate your comments on the benefits of a career with First Command. We seek to attract and retain talented people by providing our employees opportunities for professional growth, and we reward them through an attractive compensation and benefits program. We are committed to creating and sustaining a supportive culture that inspires our employees and makes them feel appreciated. Thank you again for taking time to share your positive experience at First Command.

2.0

Apr 8, 2022

Not for me

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

They invested a lot of time & money on training for admin staff.

Cons

Many times I felt overworked and underpaid.

First Command Financial Services Response

Thank you for sharing your perspective with us. At First Command, we are committed to attracting and retaining talented people. Employees in our Home Office in Fort Worth, Texas, enjoy an attractive compensation package. Local Advisors set the pay and benefits for their office managers and other support staff professionals in our local offices. In all cases the goal is to attract the best people and reward them for committed service. Thank you for taking the time to share your feedback.

Viewing 313 - 315 of 577 Reviews

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