Is First Command Financial Services a good company to work for?

First Command Financial Services has an overall rating of 4.4 out of 5, based on over 634 reviews left anonymously by employees. This rating has been stable over the past 12 months. 87% of employees would recommend working at First Command Financial Services to a friend and 88% have a positive outlook for the business. The best reviews about First Command Financial Services have been left by employees working as District Advisor , Financial Advisor and Administrative Assistant .

Does First Command Financial Services pay their employees well?

According to anonymously submitted Glassdoor reviews, First Command Financial Services employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at First Command Financial Services. This rating has been stable over the past 12 months.

How satisfied are employees working at First Command Financial Services?

87% of First Command Financial Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Command Financial Services 4.3 out of 5 for work life balance, 4.6 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at First Command Financial Services?

Financial Advisor (158) , Administrative Assistant (42) , District Advisor (13) , Advisor (7) , Financial Advisor Trainee (6) , Office Manager (6) , Vice President (6) , Intern (5) , Marketing (5) , Trader (5) , Director (4) , Executive Assistant (4) , Accountant (3) , Associate Director (3) , Customer Service Representative (3)

What are the pros of working at First Command Financial Services according to real employee reviews?

"The culture here is great" ((in 46 reviews)); "Great people and you are appreciated" ((in 42 reviews)); "Benefits are great" ((in 24 reviews)); "Great training to get licensed and started in the industry." ((in 23 reviews)); "Great leadership and mentors to guide you" ((in 18 reviews))

What are the cons of working at First Command Financial Services according to real employee reviews?

"Low pay Mediocre benefits Pay Increases / Merit raises" ((in 18 reviews)); "Focus on whole life insurance when this may not be the best option for all clients." ((in 16 reviews)); "Poor Management & lack of employee motivation" ((in 14 reviews)); "Low salary provided by organisation" ((in 11 reviews)); "Less than a year of financial support before becoming commission dependant." ((in 9 reviews))

What are employees saying about First Command Financial Services layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Command Financial Services layoffs and their outlook for job security at First Command Financial Services in 2026.

What are the top reviewed First Command Financial Services locations?

Fort Worth , Colorado Springs , San Antonio , Dallas-Fort Worth , San Diego , Annapolis , Charleston , Mount Laurel , Austin , Orlando , Oak Brook , Alexandria , Dallas , Oceanside , Pensacola , Tampa , Evans , Colonial Heights , Woodbridge , Saint Robert , Anchorage , Papillion , Lawton , Oklahoma City , Washington , Fayetteville , Biloxi , Clarksville , Aurora , Lakewood

First Command Financial Services reviews

4.4

87% would recommend to a friend

(577 total reviews)

Mark Steffe

92% approve of CEO

88% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

First Command Financial Services has an employee rating of 4.4 out of 5 stars, based on 577 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The First Command Financial Services employee rating is 22% above average for employers within the Financial Services industry (3.6 stars).

Reviews by job title

577 reviews

5.0

May 8, 2022

Great benefits and culture!

Anonymous

Recommend

CEO approval

Business Outlook

Pros

• 15% annual ESOP contribution • Management who cares about the future of the company • Work from home three days a week • A culture of family

Cons

• I wish they had daycare on-site

First Command Financial Services Response

4y

Thank you for sharing your positive experience and some of the benefits of working at First Command. We focus on providing our employees with opportunities for professional growth, and we reward them through an attractive compensation and benefits program. Another valuable financial benefit is our Employee Stock Ownership Program, which is available to all qualified employees and funded entirely by company contributions. Our new flexible, hybrid work environment reflects a meaningful balance of in-office experiences with work that can be done virtually. We know face-to-face interactions allow us to develop deeper relationships, pursue greater creativity and innovation, and are critical to maintaining our strong culture. Thank you again for your feedback and for sharing your experience.

5.0

May 7, 2022

Great Place To Work

Banker

Recommend

CEO approval

Business Outlook

Pros

Positive and upbeat environment. Management listens to the employees.

Cons

Workload can be hectic at times.

First Command Financial Services Response

4y

Thank you for sharing your positive experience at First Command and the benefits of working for our company. We are committed to creating and sustaining a culture that inspires our employees and makes them feel appreciated and a part of the First Command family. Encouraging feedback from our employees is part of that commitment from our leadership team. Employees are invited to share their experiences so we can address any challenges and bring positive change to the organization. Thank you again for taking the time to share your experience.

4.0

May 4, 2022

Some Good, Some Bad

Financial advisor

Recommend

CEO approval

Business Outlook

Pros

I love the work environment/people I work with. Clients are generally good and easy to talk to. Option to work from home. You are your own boss.

Cons

Hard to start out, depending on the market you start in. No choice in salary or commissions. It's straight commission. No lenience on your situation. Either hit the "quota" or you are gone. Mandatory "Fun Days" that you have to pay out of pocket for.

First Command Financial Services Response

4y

Thank you for sharing your experience as a First Command Financial Advisor. One of our most valuable offerings is the Fast Start program, which provides intense professional development to prepare new people for success as independent Advisors. Some of the benefits of that program include paying new Advisors during the training period and offering a full array of employee benefits. Through the program, our Advisors learn how to build and grow their own business, serve new clients and provide quality, face-to-face financial coaching. The rewards of hard work and dedication are a satisfying career, a company that fully supports you, and the opportunity to help those who serve in their pursuit of lifelong financial security. We appreciate your feedback and thank you for taking the time to share your experience.

Viewing 310 - 312 of 577 Reviews

Jobs at First Command Financial Services

Document Processing & Imaging Specialist