Is First Command Financial Services a good company to work for?

First Command Financial Services has an overall rating of 4.4 out of 5, based on over 634 reviews left anonymously by employees. This rating has been stable over the past 12 months. 87% of employees would recommend working at First Command Financial Services to a friend and 88% have a positive outlook for the business. The best reviews about First Command Financial Services have been left by employees working as District Advisor , Financial Advisor and Administrative Assistant .

Does First Command Financial Services pay their employees well?

According to anonymously submitted Glassdoor reviews, First Command Financial Services employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at First Command Financial Services. This rating has been stable over the past 12 months.

How satisfied are employees working at First Command Financial Services?

87% of First Command Financial Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Command Financial Services 4.3 out of 5 for work life balance, 4.6 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at First Command Financial Services?

Financial Advisor (158) , Administrative Assistant (42) , District Advisor (13) , Advisor (7) , Financial Advisor Trainee (6) , Office Manager (6) , Vice President (6) , Intern (5) , Marketing (5) , Trader (5) , Director (4) , Executive Assistant (4) , Accountant (3) , Associate Director (3) , Customer Service Representative (3)

What are the pros of working at First Command Financial Services according to real employee reviews?

"The culture here is great" ((in 43 reviews)); "Great people and you are appreciated" ((in 42 reviews)); "Benefits are great" ((in 26 reviews)); "great training and place to start" ((in 23 reviews)); "Great leadership and mentors to guide you" ((in 18 reviews))

What are the cons of working at First Command Financial Services according to real employee reviews?

"Low pay Mediocre benefits Pay Increases / Merit raises" ((in 17 reviews)); "It was clear from day one that the only thing they want you to sell is whole life insurance." ((in 15 reviews)); "Poor Management & lack of employee motivation" ((in 15 reviews)); "Low salary provided by organisation" ((in 10 reviews)); "Commission and compensation is confusing." ((in 10 reviews))

What are employees saying about First Command Financial Services layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Command Financial Services layoffs and their outlook for job security at First Command Financial Services in 2026.

What are the top reviewed First Command Financial Services locations?

Fort Worth , Colorado Springs , San Antonio , Dallas-Fort Worth , San Diego , Annapolis , Charleston , Mount Laurel , Austin , Orlando , Oak Brook , Alexandria , Dallas , Oceanside , Pensacola , Tampa , Evans , Colonial Heights , Woodbridge , Saint Robert , Anchorage , Papillion , Lawton , Oklahoma City , Washington , Fayetteville , Biloxi , Clarksville , Aurora , Lakewood

First Command Financial Services reviews

4.4

87% would recommend to a friend

(577 total reviews)

Mark Steffe

92% approve of CEO

88% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (577 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

First Command Financial Services has an employee rating of 4.4 out of 5 stars, based on 577 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The First Command Financial Services employee rating is 22% above average for employers within the Financial Services industry (3.6 stars).

Reviews by job title

577 reviews

5.0

May 18, 2022

Awesome Company

Internal audit

Recommend

CEO approval

Business Outlook

Pros

ESOP, Great PTO, On site Gym, Massages, On site food vendor, very competitive pay, consistent bonus payout, financial stability of Company, i could go on and on

Cons

Technology can be challenging but it is a key priority for Leadership.

First Command Financial Services Response

4y

Thank you for sharing some of the benefits of working at First Command. We focus on providing our employees with opportunities for professional growth, and we reward them through an attractive compensation and benefits program. We offer competitive pay determined by third-party studies of employers in our market area, which is supplemented with a generous benefits package. In addition, as an employee-owned company, First Command offers an Employee Stock Ownership Program to qualified employees. This valuable retirement benefit is funded entirely by company contributions. We appreciate your recognition of our recent efforts in the advancement of technology. We are committed to making continuous investments in our digital capabilities to enable ongoing business growth and continued servicing of our clients. Thank you again for your feedback and for sharing your experience.

5.0

May 17, 2022

Great Culture

Financial adisor

Recommend

CEO approval

Business Outlook

Pros

An incredible to team to work with. Everyone in this company is always open to helping out, however they can.

Cons

Not many cons to mention

First Command Financial Services Response

4y

Thank you for taking the time to share your positive experience as a First Command Financial Advisor. We are committed to creating and sustaining a culture that inspires our Advisors and employees and makes them feel appreciated and part of the First Command family. We appreciate your feedback and thank you for taking the time to share your experience.

1.0

May 9, 2022

Never

Software developer

Recommend

CEO approval

Business Outlook

Pros

None to say as they overlook long term

Cons

Too many to list anyway

First Command Financial Services Response

4y

Thank you for sharing your perspective. At First Command, as part of our long-term commitment to our employees and clients, we are dedicated to making continuous investments in our processes, technology and digital capabilities to enable ongoing business growth and enhance our client experience. Our company leaders are also committed to maintaining an open-door policy, and we encourage employees to discuss concerns with their manager. We rely on employee surveys and Glassdoor reviews to gain insights and continue to improve, so thank you for your feedback.

Viewing 307 - 309 of 577 Reviews

Jobs at First Command Financial Services

Senior Digital Product Owner, Client Portal