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First Command Financial Services

Engaged Employer

First Command Financial Services reviews

4.4

87% would recommend to a friend

(577 total reviews)
avatar

Mark Steffe

92% approve of CEO

88% positive business outlook

First Command Financial Services has an employee rating of 4.4 out of 5 stars, based on 577 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The First Command Financial Services employee rating is 22% above average for employers within the Financial Services industry (3.6 stars).

Reviews by job title

577 reviews
5.0
Jun 6, 2022
Recommend
CEO approval
Business Outlook

Pros

Great communication between field and HO, field leadership does rotational Executive roles in the HO before returning to the field.

Cons

In all areas First Command represents an improvement from past employers. If anything, they may need to do a better job promoting Ft Worth as the great place it is to live.

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First Command Financial Services Response
4y
Thank you for taking the time to share your positive experience and the benefits of a career with First Command. We seek to attract and retain talented people by providing employees with opportunities to enhance their professional knowledge and develop leadership skills. We are committed to creating and sustaining a culture that inspires our employees and makes them feel informed, appreciated and part of the First Command family. We appreciate your feedback and thank you for taking the time to share your experience.
2.0
Jun 3, 2022
Recommend
CEO approval
Business Outlook

Pros

I liked my coworkers and the advisors I spoke with every day. The job was relatively easy.

Cons

They are constantly and consistently understaffed in all departments. This made the few traders that actually showed up for work consistently have to pull extra weight. They say they are family oriented and understanding but that is false. I was not given time off when I had one death in my family and when my dad got sick. My direct supervisor let her emotions show and would have bad mood swings. You have to know the right people or suck up to move up

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First Command Financial Services Response
4y
Thank you for sharing your perspective with us. As an employee-owned company, we are committed to creating and nurturing a positive environment. First Command creates and sustains a culture that inspires our employees and makes them feel appreciated and part of the First Command family. Encouraging feedback and constructive criticism from our employee owners is part of that commitment. Employees are invited to share their experiences so we can address any shortcomings and bring positive change to the organization. First Command maintains an open-door policy, and we encourage employees to discuss business-related problems with their supervisors or management. Employee surveys and Glassdoor reviews provide us critical insights. We will be sure to make our leadership aware of your concerns so we can continue to improve.
4.0
May 19, 2022

Great team, long way to go

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great team to work with Awesome boss Company has a good overall desire to improve

Cons

Old fashioned company Very slow to implement change and improvements Benefits are definitely geared towards older people, not younger.

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First Command Financial Services Response
4y
Thank you for sharing some of the benefits of working at First Command. We maintain our strong culture and mission by attracting and retaining talented people. We focus on providing our employees with opportunities for professional growth, and we reward them through an attractive compensation and benefits program. We offer competitive pay which is supplemented with a generous benefits package. In addition, as an employee-owned company, First Command offers an Employee Stock Ownership Program to qualified employees. This valuable retirement benefit is funded entirely by company contributions. As part of our commitment to our employees and clients, through our Agile transformation, we are dedicated to making continuous investments in our processes, technology and digital capabilities to enable ongoing business growth and enhance our client experience. We rely on employee surveys and Glassdoor reviews to gain critical insights and continue to improve, so thank you for your feedback.
Viewing 304 - 306 of 577 Reviews

Glassdoor has 634 First Command Financial Services reviews submitted anonymously by First Command Financial Services employees. Read employee reviews and ratings on Glassdoor to decide if First Command Financial Services is right for you.