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First Command Financial Services

Engaged Employer

First Command Financial Services reviews

4.4

87% would recommend to a friend

(577 total reviews)
avatar

Mark Steffe

92% approve of CEO

88% positive business outlook

First Command Financial Services has an employee rating of 4.4 out of 5 stars, based on 577 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The First Command Financial Services employee rating is 22% above average for employers within the Financial Services industry (3.6 stars).

Reviews by job title

577 reviews
5.0
Feb 16, 2022

Best career ever

Recommend
CEO approval
Business Outlook

Pros

Awesome work environment with driven individuals who are always striving to be the best for their clients. Taking that drive for excellence from the military and continuing to serve

Cons

You’re not guaranteed anything, which I think is a positive.

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First Command Financial Services Response
4y
Thank you for taking the time to share your positive experience and the benefits of a career with First Command. We seek to attract and retain talented people by providing employees with opportunities to enhance their professional knowledge and develop leadership skills. We’re committed to creating and sustaining a culture that inspires our employees and makes them feel appreciated and part of the First Command family. The mission of our company is incredibly important to our employees and Advisors. They tell us that one of the most compelling elements of this career is the opportunity to serve military personnel and their families in a meaningful way. We appreciate your feedback and thank you for taking the time to share your experience.
1.0
Feb 8, 2022
Recommend
CEO approval
Business Outlook

Pros

Salary base while business gets started

Cons

No support from administration Manipulative, Unethical leadership Cutthroat Culture Inappropriate and unsuitable financial recommendations to clients

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First Command Financial Services Response
4y
Thank you for sharing your perspective. We appreciate your comments on the compensation program we provide to our new Advisors. We are committed to creating and sustaining a positive culture that inspires our Advisors and employees and makes them feel appreciated. First Command maintains an open-door policy, and we encourage Advisors and employees to discuss business-related problems with their supervisors or management. In a recent employee experience survey, more than 90 percent of employees said they have confidence in the leadership of our organization and believe leaders care about their employees’ well-being. Our financial recommendations to clients are made in the context of financial coaching through a comprehensive financial plan. We seek Advisors who believe in this approach and always put our clients first. In this way, we maintain a culture that reflects the highest ethical standards and best practices of the financial services industry. We appreciate your feedback and thank you for taking the time to share your experience.
4.0
Jan 27, 2022
Recommend
CEO approval
Business Outlook

Pros

Very caring. Easy to communicate with and diligent in company responses.

Cons

Training is very broad and vague and sometimes difficult to get in at first.

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First Command Financial Services Response
4y
Thank you for taking the time to share your experience as a First Command Financial Advisor. We seek to attract and retain talented people by providing employees and Advisors with opportunities to enhance their professional knowledge and develop leadership skills. One of our most valuable offerings is the Fast Start program, which provides intense professional development to prepare new people for success as independent Advisors. Some of the benefits of that program include paying new Advisors during the training period and offering a full array of employee benefits. Through the program, our Advisors learn how to build and grow their own business, serve new clients and provide quality, face-to-face financial coaching. They learn how to coach our clients to become financially disciplined and confident in their pursuit of financial security. We appreciate your feedback and thank you for taking the time to share your experience.
Viewing 328 - 330 of 577 Reviews

Glassdoor has 634 First Command Financial Services reviews submitted anonymously by First Command Financial Services employees. Read employee reviews and ratings on Glassdoor to decide if First Command Financial Services is right for you.